Standard Bank Group is a leading Africa-focused financial services group, and an innovative player on the global stage, that offers a variety of career-enhancing opportunities – plus the chance to work alongside some of the sector’s most talented, motivated professionals. Our clients range from individuals, to businesses of all sizes, high net worth families and large multinational corporates and institutions. We’re passionate about creating growth in Africa. Bringing true, meaningful value to our clients and the communities we serve and creating a real sense of purpose for you.

To oversee the management of all Customer Level Inbound and Outbound Collections within the Integrated Inbound, Customer Level, Affluent Collections teams as well as Enablement and Digitisation, while maintaining performance requirements and relevant stakeholder expectations, to ensure the achievement of the overall business strategy and objectives, and adherence to all policies and procedures across the entire Customer Collections Portfolio.

• Completed Matric
• Advanced Diploma Banking
• Generic Management Degree

Experience

• 8-10 years To manage compliance and mandated process and procedures within a collection’s environment. Extensive experience in all aspects of Early - and Late arrear (supplier) collections and knowledgeable in the legal environment.
• Preferred experience must include supplier support and management 

Behavioral Competencies

• Developing Strategies
• Directing People
• Examining Information
• Exploring Possibilities
• Generating Ideas

Technical Competencies

• Capacity Management
• Compliance
• Financial Acumen
• Product and Services Knowledge
• Recoveries
• Verbal Communication