Standard Bank Group is a leading Africa-focused financial services group, and an innovative player on the global stage, that offers a variety of career-enhancing opportunities – plus the chance to work alongside some of the sector’s most talented, motivated professionals. Our clients range from individuals, to businesses of all sizes, high net worth families and large multinational corporates and institutions. We’re passionate about creating growth in Africa. Bringing true, meaningful value to our clients and the communities we serve and creating a real sense of purpose for you.

Provide an efficient support function to enable the Relationship Manager to focus on selling. Action processes, service customers and sell reactively to ensure that the correct products are delivered timeously and that service levels are met

• Bachelor of Commerce 
• Bachelor of Accounting will be advantageous
   

Experience: 

• 3-5 years experience in Banking or the Financial services.

Key Responsibilities:

• Assist customers on the manager’s portfolio when the manager is unavailable, in need.

•  Identify cross-selling and migration opportunities for the manager and business banker.

• Support the manager in optimising the service that customers receive.

• Able to present credit application to Credit Comm with assistance of the RM.

• Manager effectively supported in achievement of all sales and other financial targets (KRA scorecard)

Behavioural Competencies:

• Interacting with People
• Meeting Timescales
• Providing Insights
• Pursuing Goals
• Seizing Opportunities

Technical Competencies:

• Commercial Acumen
• Customer Understanding ( Consumer Banking)
• Financial Acumen
• Product Knowledge (Consumer Banking)
• Risk Identification