Manager, Relationship
- Full-time
- Business Segment: Business & Commercial Banking
Company Description
Standard Bank Offshore is the offshore arm of the Standard Bank Group, a leading Africa focused financial services group, and an innovative player on the global stage. Our international Banking, Lending, Investment, Fiduciary and Wealth Management services offers a variety of career-enhancing opportunities – plus the chance to work alongside some of the sector’s most talented, motivated professionals.
Our clients range from individuals to businesses of all sizes, high net worth families and large multinational corporates and institutions. We’re passionate about creating growth in Africa and SBO is perfectly positioned to support the growth of our organisation from our office in the Isle of Man, Jersey, London, Mauritius and South Africa. Bringing true, meaningful value to our clients and the communities we serve and creating a real sense of purpose for you.
Job Description
PLEASE NOTE:
- This role is not open to relocation. Only candidates who have residency and right to work in Jersey can be considered.
To manage an allocated portfolio of corporate clients within the International Client Solutions (ICS), Corporate & Business Banking (CBB) segment and to seek new business opportunities through cross sales and other distribution initiatives, ensuring that clients receive a high standard of service while achieving the defined revenue targets.
Qualifications
Minimum Qualification:
- Secondary/High school/A levels/Matric
- Diploma in Banking
- Diploma in Finance and Accounting
Experience Required :
- 3 - 4 years experience in Business & Commercial Banking
- The role require experience in financial services. Understanding of offshore financial environment and experience in offshore product sales is desirable. Experience in dealing with corporate clients in financial services.
Key Outputs :
- Act as a senior point of escalation for sales matters for urgent resolution of incidents
- Handle new business enquiries, account and credit applications
- Enhance profitability by identifying and sourcing new business opportunities
- Ensure exceptional levels of service is provided to clients by owning client issues
- Ensure proper record keeping within the Client Relationship Management system
Additional Information
Behavioural Competencies:
- Adopting Practical Approaches
- Articulating Information
- Developing Expertise
- Embracing Change
- Establishing Rapport
- Following Procedures
- Impressing People
- Interacting with People
- Making Decisions
- Taking Action
- Team Working
- Upholding Standards
Technical Competencies:
- Banking Process & Procedures
- Client Servicing
- Customer Acceptance & Review (Business Banking)
- Customer Understanding (Business Banking)
- Product Knowledge (Business Banking)
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