Standard Bank Group is a leading Africa-focused financial services group, and an innovative player on the global stage, that offers a variety of career-enhancing opportunities – plus the chance to work alongside some of the sector’s most talented, motivated professionals. Our clients range from individuals, to businesses of all sizes, high net worth families and large multinational corporates and institutions. We’re passionate about creating growth in Africa. Bringing true, meaningful value to our clients and the communities we serve and creating a real sense of purpose for you.

To assess and adjust losses of complex claims such as Subsidence, Storms etc. To manage, control and attend to contractor audits, authorizations over-mandate, upfront assessments, customer complaints and enforce correct interpretation of the Homeowners insurance policy with panel service providers and clients. Perform a mentoring and coaching support function to SIL, service providers and clients on products and technical aspects where specialised knowledge is required in resolving intricate challenges regarding claims relevant to Homeowners Insurance Cover.

Qualification required:
Diploma: Construction Technology
Degree: Building Science or Construction
Training Courses: Fire investigation, Kwikot Benchmark training
Competency :FAIS Compliant 

Experience required:
Minimum of 5 years as a Building Assessor
Minimum of 3 years’ experience in the Short-Term Insurance industry

Knowledge, Skills and Abilities
Knowledge Homeowners policy wording interpretation 
Knowledge National Building Regulations and the practical knowledge thereof.
Technical knowledge of:
Rates
Building and construction practice
Plumbing
Pools
Pumps & filtering systems
Flooring (carpets, wooden and laminates)
Roofing
Ceilings
Built in cupboards.
Municipal by laws
Knowledge Homeowner property valuation principles for insurance replacement
Knowledge of Underwriting requirements

Behavioral Competency
Judgement exercise
Client-facing
Analytical ability
Communication and building relationships
Resilience
Assertive
Commitment
Data
Affinity
Bank’s Values

Technical Competency:
Communication Skills
Document Management
General Administration
Insurance Operations
Insurance Processing
Insurance Products
Insurance Risk Management
Risk Management
Control Evaluation