Standard Bank Group is a leading Africa-focused financial services group, and an innovative player on the global stage, that offers a variety of career-enhancing opportunities – plus the chance to work alongside some of the sector’s most talented, motivated professionals. Our clients range from individuals, to businesses of all sizes, high net worth families and large multinational corporates and institutions. We’re passionate about creating growth in Africa. Bringing true, meaningful value to our clients and the communities we serve and creating a real sense of purpose for you.

Manage and lead a team of Fraud Detection Analysts and Team Leaders, by planning, organizing and responsibly managing the operational area for rigorous fraud detection while protecting Customers and the Bank. To drive the culture of operational excellence whilst keeping the Customer at the heart of all that we do.  
Be accountable for ensuring high quality, differentiating and efficient customer service is provided to customers by the Fraud Detection Analysts and Team Leaders. 

Qualifications

• Risk Management Degree

Experience 

• 8-10 years experience in all facets of the banking service environment; products, processes, and systems with experience in fraud risk management across banking products and platforms
• Experience in a leadership role in fraud or similar environment

Behavioural Competencies

• Upholding Standards
• Establishing Rapport
• Making Decisions
• Developing Strategies
• Interpreting Data

Technical Competencies

• Comprehensive knowledge of transactional systems, processes, and procedures in the industry
• Ability to analyse and problem solve and knowledge of relevant legislation within Banking context
• Ability to analyse situations and issues, identify options, draw logical conclusions, and sound inferences, determine, and recommend practical sources of action utilising good judgment and strategic thinking
• Ability to manage and lead people to deliver high levels of operational excellence and customer service
• Knowledge of dealing with client relevant legislation and how it is implemented in a banking environment