Standard Bank Offshore is the offshore arm of the Standard Bank Group,  a leading Africa-focused financial services group, and an innovative player on the global stage. Our international Banking, Lending, Investment, Fiduciary and Wealth Management services offers a variety of career-enhancing opportunities – plus the chance to work alongside some of the sector’s most talented, motivated professionals.

Our clients range from individuals to businesses of all sizes, high net worth families and large multinational corporates and institutions. We’re passionate about creating growth in Africa and SBO is perfectly positioned to support the growth of our organisation from our office in the Isle of Man, Jersey, London, Mauritius and South Africa. Bringing true, meaningful value to our clients and the communities we serve and creating a real sense of purpose for you.

Advertising across both Isle of Man & Jersey

Are you a team player who is able to work in a dynamic fast-paced environment and have experience in fraud related roles? As a Manager of Fraud Risk Management (FRM) you would need to provide a proactive fraud mitigation approach by implementing a 1st Line of Defence prevention and detection fraud risk management capabilities. You will be working in close partnership with the business areas and function teams across our Personal & Private Banking sector. The Manager of FRM will provide a consistent, seamless customer experience by mitigating fraud risk whilst reducing customer friction. You will provide independent oversight and challenge over the 1st Line of Defence activities related to FRM.

Type of Qualification: Degree in Finance and Accounting or Risk

• CFRM accredited qualification – CIPFA Diploma in Counter Fraud Management
• Certified Fraud Prevention Professional (CFPP)
• Certificate in Fraud Risk Management (CIPFA)

Experience Required

• Experience in managing fraud for Products and platforms with specific experience in external fraud types such as application fraud, impersonation, cybercrime, digital fraud.
• Experienced in relevant banking and financial sectors including Trust and Investments. Understands fraud systems to query or identify system issues, data feeds and data management that will affect how Fraud Risk Management receives, interprets and reports on data.
• Business knowledge of retail & commercial banking products such as Transactional, Card etc.

Outputs:

• Ensures the risk appetite is maintained regarding fraud rules mandate and customer friction.
• Monitors the ‘Refund no Refund’ guidelines with consideration for customer, product, platform and conduct risk. ·
• Monitors operational and product risk regimes and parameters such as offline card parameters, chip configuration, fraud recovery strategies. ·
• Monitors recovery strategies for products and platforms.
• Identifies and escalates control weaknesses that have a fraud impact to relevant SBO Risk Governance and Board Committees to ensure remediation and tracking.
• Conduct fraud risk assessment on new products and services

Behavioural Competencies:

• Team Working
• Valuing Individuals
• Empowering Individuals
• Generating Ideas
• Embracing Change

Technical Competencies:

• Knowledge Management
• Knowledge Management Systems
• Fraud Detection and Management
• Risk Management
• Risk Response Strategy