To grow and retain a portfolio of relationships as per allocated commercial banking tier /sector (i.e. Diversified, Consumer, Power & Infrastructure etc.) and to drive and manage the profitable delivery of a proactive, value adding, sales, solutions and service platform through a team of Relationship Managers.

• Formulate, drive, measure and manage the implementation of a revenue growth performance strategy for the portfolio to grow new business and share of wallet across the allocated commercial banking tier.
• Responsible for driving Personal Banking, Business Banking and Commercial Banking interplay in partnership with Private Banking and other Personal Banking segments by proactively identifying and passing Personal Banking leads onto the relevant Relationship managers including workplace banking opportunities.
• Ensure that the team focuses on client solutions through the Business Development committees and CVCAs. 
• Manage a team of relationship managers and relationship manager assistants. Total team sizes will range from 10 to 20 people.
• Monitor and manages (in collaboration with internal business partners) the delivery of service in line with service level agreements, standards and turnaround times within the commercial centre.

• Undergraduate degree in Finance and Accounting or a related field
• A post graduate qualification in Finance and Accounting will be an advantage
• 5 – 7 years of banking experience, with at least 3 to 4 years of relationship management or people management.

Behavioral Competencies:

• Interacting with People
• Team Working
• Understanding People
• Valuing Individuals
• Pursuing Goals

Technical Competencies 

• Seizing Opportunities
• Client Retention
• Mind of Customer Experience
• Customer Understanding (Business Banking)
• Product Knowledge (Consumer Banking)
• Cross and Up-Selling