BizOps is short for “Business Operations”. Akin to how a Sales Operations team or Supply Chain Operations team exist to improve the performance of their associated team, BizOps works horizontally to improve the performance of the Cash App business as a whole. 

BizOps engagements are referred to within Cash App as “special projects”. Special projects are temporary, high-impact engagements sponsored by Cash Leadership. BizOps will often step into these projects when there is unclear or insufficient resourcing from dedicated teams. 

In these cases, BizOps can act as immediate resourcing to realize value on perishable opportunities or triage risk. In cases of short-term relevance where no immediate additional work is needed following BizOps’s engagement, the team can roll off having prevented the organizational thrash that would have been required to deal with it. In cases where there is a perpetual need for resourcing, BizOps can plug the short term gap while a long-term, sustainable solution is installed. 

Example projects in the past have included:

• Proposing organizational design and operating models for new teams at Cash App
• Designing metrics frameworks and piloting reporting infrastructure to track priority initiatives
• Analyzing and sizing the impact of proposed changes on our financial metrics

Role Description

In order to scale our ability to take on more projects, we’re looking to hire an outstanding BizOps Strategy Manager who will be a senior IC on the team. Given the broad range of projects BizOps is tasked to take on, successful team members usually are equipped with a multidisciplinary skillset and operate with “wide but shallow” subject matter expertise.

You will:

• Own the end-to-end delivery of large-scoped, cross-functional projects from the analysis and research stage through implementation and execution all the way to transition and go-forward planning.
• Create leverage for our C-suite executives serving as a swiss-army knife for business critical tasks that lack a clear owner within the existing Cash App organization.
• Partner with leaders across the Cash App org to come up with solutions to complex problems and do whatever is needed to successfully implement siad solutions.

• 6+ years of experience in fast-paced and analytical roles in growth, analytics, business operations, management consulting, or finance; preferably with experience at a high-growth tech company.
• Track-record of ownership of and profit impact-orientation.
• High degree of comfort with ambiguity, and a knack for quickly ramping on new skills and functions. You’ve built products, teams, and/or processes from scratch.
• Excellent communication and presentation skills. You can frame and distill complex information appropriately for different audiences.
• Demonstrated ability to collaborate with people outside your immediate team and get things done through influence rather than authority.
• Strong quantitative and analytical abilities, including experience with business modeling and statistical tests.
• Experience with SQL and data visualization tools (Snowflake and Tableau) preferred.

Block takes a market-based approach to pay, and pay may vary depending on your location. U.S. locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future.

Zone A: USD $184,100 - USD $225,000
Zone B: USD $174,900 - USD $213,700
Zone C: USD $165,700 - USD $202,500
Zone D: USD $156,400 - USD $191,200

To find a location’s zone designation, please refer to this resource. If a location of interest is not listed, please speak with a recruiter for additional information. 

Benefits include the following:

• Healthcare coverage
• Retirement Plans including company match 
• Employee Stock Purchase Program
• Wellness programs, including access to mental health, 1:1 financial planners, and a monthly wellness allowance 
• Paid parental and caregiving leave
• Paid time off
• Learning and Development resources
• Paid Life insurance, AD&D. and disability benefits 
• Perks such as WFH reimbursements and free access to caregiving, legal, and discounted resources 

This role is also eligible to participate in Block's equity plan subject to the terms of the applicable plans and policies, and may be eligible for a sign-on bonus. Sales roles may be eligible to participate in a commission plan subject to the terms of the applicable plans and policies. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.

We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class. 

We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we’re doing to build a workplace that is fair and square? Check out our I+D page. 

Additionally, we consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.

Block, Inc. (NYSE: SQ) is a global technology company with a focus on financial services. Made up of Square, Cash App, Spiral, TIDAL, and TBD, we build tools to help more people access the economy. Square helps sellers run and grow their businesses with its integrated ecosystem of commerce solutions, business software, and banking services. With Cash App, anyone can easily send, spend, or invest their money in stocks or Bitcoin. Spiral (formerly Square Crypto) builds and funds free, open-source Bitcoin projects. Artists use TIDAL to help them succeed as entrepreneurs and connect more deeply with fans. TBD is building an open developer platform to make it easier to access Bitcoin and other blockchain technologies without having to go through an institution.