Enterprise Technical Project Managers leverage strong technical project management skills, industry knowledge, and leadership experience to manage cross-functional projects dedicated to ensuring the successful onboarding of Square's largest and most complex customers. This role will be responsible for working with sellers throughout the discovery and onboarding journey to ensure sellers are optimally scoped, educated, setup and trained to leverage the potential of Square's platform. You will report into our Head of Sales Implementation.

You Will:

• Assist in the scoping, planning, and execution of implementations involving complex system integrations; advise on limitations and capabilities to ensure a complete picture/vision is delivered to prospective sellers.
• Have a deep understanding of Square's Platform and Products and how they interact with merchant-facing APIs.
• Create and manage multiple complex projects across many merchants at once, often with competing timelines and requiring resource prioritization.
• Develop relationships with teams within Sales & Account Management and our closest stakeholders within Customer Support, Automation, and Product.
• Be able to work with technical partners and explain technical requirements.
• Identify and address potential obstacles during the onboarding process, manage stakeholder communication accordingly, and create strategies for driving success.
• Perform data entry and migration functions as part of the on-boarding process for select sellers.
• Strategically optimize all aspects of the ERP seller on-boarding process through the routine evaluation of standard procedures, internal tools, training resources, partner relationships, and product developments.

You Have:

• 6+ years of experience in a project or program management role at a technology company; ideally with 3+ years in a customer-facing role.
• Ability to drive and manage multiple cross-functional initiatives simultaneously; strong time management, written & verbal communication skills.
• Ability to share vision and implementation strategies with C-level executives.
• Capacity to distill complex enterprise requirements, craft tailored solutions, and explain detailed technical solutions and strategies in an easily digestible fashion.
• Familiarity with accounts receivable, order-to-cash and inventory management processes used by Square's Merchants.
• Experience working with ERP systems (e.g. Microsoft Dynamics 365 Business Central, NetSuite, SAP Business One, SAP ECC, SAP S4/HANA) in a prior role is a plus.

Block takes a market-based approach to pay, and pay may vary depending on your location. U.S. locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future.

Zone A: USD $138,200 - USD $169,000
Zone B: USD $131,300 - USD $160,500
Zone C: USD $124,400 - USD $152,000
Zone D: USD $117,500 - USD $143,700

To find a location’s zone designation, please refer to this resource. If a location of interest is not listed, please speak with a recruiter for additional information. 

Benefits include the following:

• Healthcare coverage
• Retirement Plans including company match 
• Employee Stock Purchase Program
• Wellness programs, including access to mental health, 1:1 financial planners, and a monthly wellness allowance 
• Paid parental and caregiving leave
• Paid time off
• Learning and Development resources
• Paid Life insurance, AD&D. and disability benefits 
• Perks such as WFH reimbursements and free access to caregiving, legal, and discounted resources 

This role is also eligible to participate in Block's equity plan subject to the terms of the applicable plans and policies, and may be eligible for a sign-on bonus. Sales roles may be eligible to participate in a commission plan subject to the terms of the applicable plans and policies. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.

We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class. 

We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we’re doing to build a workplace that is fair and square? Check out our I+D page. 

Additionally, we consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.

Block, Inc. (NYSE: SQ) is a global technology company with a focus on financial services. Made up of Square, Cash App, Spiral, TIDAL, and TBD, we build tools to help more people access the economy. Square helps sellers run and grow their businesses with its integrated ecosystem of commerce solutions, business software, and banking services. With Cash App, anyone can easily send, spend, or invest their money in stocks or Bitcoin. Spiral (formerly Square Crypto) builds and funds free, open-source Bitcoin projects. Artists use TIDAL to help them succeed as entrepreneurs and connect more deeply with fans. TBD is building an open developer platform to make it easier to access Bitcoin and other blockchain technologies without having to go through an institution.