Localization Project Manager

  • Full-time
  • Alternate Location: New York, United States

Company Description

Since we first opened our doors in 2009, the world of commerce has evolved immensely – and so has Square. After enabling anyone to take a payment and never miss a sale, we saw sellers stymied by disparate, outmoded products and tools that wouldn’t work together. So we expanded into software and started building integrated, omnichannel solutions – to help sellers sell online, manage inventory, run a busy kitchen, book appointments, engage loyal buyers, and hire and pay staff. And across it all, we’ve embedded financial services tools at the point of sale, so merchants can access a business loan and manage their cash flow all in one place.

Today, we’re a partner to sellers of all sizes – large, enterprise-scale businesses with complex commerce operations, sellers just starting out, as well as merchants who began selling with Square and have grown larger over time. As our sellers scale, so do our solutions. We all grow together.

There is a massive opportunity in front of us. We’re building a business that is big, meaningful, and lasting. And we are helping sellers around the world do the same.

Job Description

The Globalization team helps to bring Square products and services to the world. Our goal is to use our success in the US and provide innovative, simple, unique, and localized experiences to our international customers. We are looking for a project manager to join our team to help us shape the Square message with maximum local relevance, amplifying our brand and products in key markets around the globe.

You will:

  • Engage and build relationships with cross-functional teams and partners (Product, Engineering, Marketing, Customer Success, in-country Marketing teams) to ensure localization requirements are implemented and the localization processes are well understood
  • Manage, coordinate, track, and troubleshoot localization projects and tasks for multiple locales/languages across a variety of deliverables
  • Manage projects E2E to meet our internal partners' needs by partnering with peers, sister teams, external linguists, LSPs, and other relevant departments to tailor efficient localization processes including translation, localization, and LQA tasks
  • Build and implement a localization project management framework and continue to evolve it to best address challenges in new and existing markets
  • Evangelize localization best practices and ensure partners' compliance

Qualifications

You have:

  • 4+ years of experience in Localization project management including vendor management
  • Passionate and knowledgeable about globalizing software and hardware
  • Familiarity with Marketing transcreation, Product and Website localization process and technology
  • Experience with globalization management systems, content management systems, video localization tools and LQA testing methodologies
  • Experience with collecting and analyzing localization data
  • Fluency in language other than English a bonus

Additional Information

We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, without regard to race, color, religion, gender, national origin, age, disability, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class. 

We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we’re doing to build a workplace that is fair and square? Check out our I+D page

Additionally, we consider qualified applicants with criminal histories for employment on our team, and always assess candidates on an individualized basis.

Perks

We want you to be well and thrive. Our global benefits package includes:

  • Healthcare coverage
  • Retirement Plans
  • Employee Stock Purchase Program
  • Wellness perks
  • Paid parental leave
  • Paid time off
  • Learning and Development resources

Block, Inc. (NYSE: SQ) is a global technology company with a focus on financial services. Made up of Square, Cash App, Spiral, TIDAL, and TBD, we build tools to help more people access the economy. Square helps sellers run and grow their businesses with its integrated ecosystem of commerce solutions, business software, and banking services. With Cash App, anyone can easily send, spend, or invest their money in stocks or Bitcoin. Spiral (formerly Square Crypto) builds and funds free, open-source Bitcoin projects. Artists use TIDAL to help them succeed as entrepreneurs and connect more deeply with fans. TBD is building an open developer platform to make it easier to access Bitcoin and other blockchain technologies without having to go through an institution.

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