Square builds common business tools in unconventional ways so more people can start, run, and grow their businesses. When Square started, it was difficult and expensive (or just plain impossible) for some businesses to take credit cards. Square made credit card payments possible for all by turning a mobile phone into a credit card reader. Since then, Square has been building an entire business toolkit of hardware and software products, including Square Capital, Square Terminal, Square Payroll, and more. We’re working to find new and better ways to help businesses succeed on their own terms—and we’re looking for people like you to help shape tomorrow at Square.

Square is looking for a visionary Head of Creative to lead our global, full-service, internal marketing creative team. As the Head of Creative, you will be responsible for driving and continuously elevating the overall creative expression and identity for the Square brand. You will lead a large and growing organization of 90+ internal team members across various multidisciplinary functions, including copy, art direction, design, production, and operations.

This role oversees all of the creative development for the Global Marketing organization, which spans eight countries (and growing), in support of a several hundred million dollar marketing budget.  Creative assets run the gamut from performance, awareness, and content marketing across a wide variety of channels and formats. In addition to the creative execution, you will be responsible for defining the team's operating model, including maintaining creative centers of excellence, setting and enforcing brand guidelines, oversight of tools and platforms, overall budget management, and training for teams across a highly matrixed organization.

Reporting into the CMO, you will work directly with senior leadership on team structuring and planning that impact workflows across the company, making staffing recommendations for a growing organization with a rotating cast of freelancers. You will directly manage a group of senior leaders across various creative disciplines. You will be a vocal leader, advocating for your vision for the team and helping the organization see the power of creative work as a business driver. 

You will:

• Partner directly with marketing and creative leaders throughout the organization to inspire cohesive creative work across all products and channels

• Focus on the scalability of our creative capabilities, maximizing our output through a combination of internal and external creative resources

• Lead development and documentation of team strategy during regular planning cycles, making the business case for all aspects of creative team activities 

• Evangelize creative work and team priorities to a variety of audiences, i.e., team all hands, executive presentations, and company-wide meetings

• Encourage optimization of creative work based on real-time in-market results

• Maintain a healthy and productive leadership team through coaching, mentorship, and effective performance management practices

• Cultivate an inclusive, collaborative, and equitable team culture that promotes ideation, innovation, and risk-taking

• Be a member of the cross-company creative leadership team and help set the tone for the creative culture at Square

You have played a leadership role in building and leading large multidisciplinary creative teams at an agency or within an internal client-side creative group. Your teams have delivered business-building creative work— and you are equally skilled at providing organizational leadership and creative feedback. You are comfortable in complex cross-functional organizations, are experienced with data-driven marketing tactics, and thrive in a highly collaborative environment.

• 15+ years experience in a creative role, including six or more years leading a creative team

• Proven experience with product-focused storytelling across a wide variety of marketing formats

• Exceptional business writing skills

• Comfort overseeing complex budget management activities across a variety of programs

• Working knowledge of current production and asset creation workflows

• Deep understanding of current full-funnel marketing strategies 

• Proven ability to recruit, motivate and manage a team of talented marketing creatives

• Ability to manage highly complex initiatives through effective delegation

• Ability to facilitate the entire creative process, including providing clear direction and producing work cost-effectively and on schedule

At Square, our purpose is to empower – within and outside of our walls. In order to build the best tools for the businesses and customers we support all over the world, we have to start at home with a workforce as diverse and empowered as our sellers. To this end, we take great care to evaluate all employees and job applicants equally, based on merit, qualifications, professional competence, and talent. We do not discriminate on the basis of race, religion, color, national origin, ancestry, pregnancy status, sex, gender identity or expression, sexual orientation, age, marital status, veteran status, mental or physical disability, medical condition, or any other characteristic protected by law. We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance(at)squareup.com. We will treat your request as confidentially as possible. In your email, please include your name and preferred method of contact, and we will respond as soon as possible.

We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, without regard to race, color, religion, gender, national origin, age, disability, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class. 

We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we’re doing to build a workplace that is fair and square? Check out our I+D page. 

Additionally, we consider qualified applicants with criminal histories for employment on our team, and always assess candidates on an individualized basis.

Perks

We want you to be well and thrive. Our global benefits package includes:

• Healthcare coverage
• Retirement Plans
• Employee Stock Purchase Program
• Wellness perks
• Paid parental leave
• Paid time off
• Learning and Development resources

Block, Inc. (NYSE: SQ) is a global technology company with a focus on financial services. Made up of Square, Cash App, Spiral, TIDAL, and TBD54566975, we build tools to help more people access the economy. Square helps sellers run and grow their businesses with its integrated ecosystem of commerce solutions, business software, and banking services. With Cash App, anyone can easily send, spend, or invest their money in stocks or Bitcoin. Spiral (formerly Square Crypto) builds and funds free, open-source Bitcoin projects. Artists use TIDAL to help them succeed as entrepreneurs and connect more deeply with fans. TBD54566975 is building an open developer platform to make it easier to access Bitcoin and other blockchain technologies without having to go through an institution.