Square, Inc. (NYSE: SQ) builds tools to empower businesses and individuals to participate and thrive in the economy. Sellers (what we call our merchants) use our payments platform to reach buyers online and in person, manage their business, and access financing. Individuals use Cash App to spend, send, store, and invest money. TIDAL is a global music and entertainment platform that expands Square’s purpose of economic empowerment to artists. We also recently launched a business unit with the sole goal of making it easy to create non-custodial, permissionless, and decentralized financial services with a primary focus on bitcoin. The name is TBD. Alongside these businesses, we operate a bank in the US, Square Financial Services. Our shared purpose of economic empowerment is the common thread throughout our dynamic business.

Corporate Internal Communications tells the internal narratives of our company’s growth, guides employees through significant milestones at the company level, and empowers our partners to reach and resonate with internal audiences. Reporting to the Corporate Internal Communications Lead, you will work with our Stock, Payroll, Finance & Strategy, Accounts Payable, and Treasury teams to curate internal communications (news, announcements, and resources) that keep our global workforce informed on our internal offerings and connected to our purpose of economic empowerment. As you grow in your role, there will be opportunities to expand your scope. Your audience will be Square, Inc.'s growing multinational employee population across our corporate and business teams (including Seller, Cash App, TIDAL, the Bank, and TBD).

This role will be based in the west coast, and we're open to remote work!

We’re looking for a life-long learner who thrives through complexity to bring tangible results. As the Corporate Internal Communications Partner, you will:

• Create and implement a communications strategy that creatively informs and engages employees on financial policies, offerings, and programs, determining key messages and the right internal channels to share them (regionally and globally, where applicable)
• Build deep and trusted partnerships with partners, stay informed on evolving policies and regulations in the financial landscape 
• Guide employees through scaling our organizational tools, programs, and processes with engaging communications and stellar change management principles
• Lead resource management strategy and migration to our new resource platform  for corporate teams 
• Tag-team corporate internal announcements with the team lead on the crisis communications front
• Monitor internal channels (email, Slack, etc.) to look for opportunities to engage employees, connect them with their resources, clarify information, and maintain collaboration in the way we work

You have:

• 4 years of relevant work experience. In-house communications experience is a plus, but not required.
• The ability to simplify complex topics in a way that’s easy to understand 
• Experience working well on quick timelines and adapting quickly to change
• Strong and prolific writing skills (in particular, the ability to write creatively on a variety of topics, copy-editing experience, and an appreciation for the Oxford comma)
• Diligent attention to detail, balanced with the ability to multitask and execute quickly
• Curiosity, creative thinking, and a sense of humor

Nice to haves:

• Experience working with audiences across time zones; aware of regional practices (or a desire to learn them!) 
• A background in change management 
• Experience communicating financial concepts 

At Square, we value diversity and always treat all employees and job applicants based on merit, qualifications, competence, and talent. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance(at)squareup.com. We will treat your request as confidentially as possible. In your email, please include your name and preferred method of contact, and we will respond as soon as possible.

We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Square is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, without regard to race, color, religion, gender, national origin, age, disability, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class. 

We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we’re doing to build a workplace that is fair and square? Check out our I+D page. 

Additionally, we consider qualified applicants with criminal histories for employment on our team, and always assess candidates on an individualized basis.

Perks

We want you to be well and thrive. Our global benefits package includes:

• Healthcare coverage
• Retirement Plans
• Employee Stock Purchase Program
• Wellness perks
• Paid parental leave
• Paid time off
• Learning and Development resources

Square, Inc. (NYSE: SQ) builds tools to empower businesses and individuals to participate in the economy. Sellers use Square to reach buyers online and in person, manage their business, and access financing. Individuals use Cash App to spend, send, store, and invest money. And TIDAL is a global music and entertainment platform that expands Square's purpose of economic empowerment to artists. Square, Inc. has offices in the United States, Canada, Japan, Australia, Ireland, Spain, Norway, and the UK.