Senior Compliance Analyst - EU & UK

Full-time

Alternate Location: London, United Kingdom

Company Description

Square builds common business tools in unconventional ways so more people can start, run, and grow their businesses. When Square started, it was difficult and expensive (or just plain impossible) for some businesses to accept card payments. Square made taking card payments possible for all by turning a mobile phone into a card reader. Since then Square has been building an entire business toolkit of both hardware and software products including Square Terminal Square Online Store, Square for Restaurants, and more. We’re working to find new and better ways to help businesses succeed on their own terms—and we’re looking for people like you to help shape tomorrow at Square.

Job Description

You will support daily operations associated with regulatory, payment network, and partnership requirements. The team engages in monitoring for money laundering activity along with enforcing the Merchant Seller Agreement. You will manage multiple touch points including running daily operations and managing our relationships. Other responsibilities include sanction listing reviews, fraud reporting, liaison with law enforcement agencies and interactions with government regulators, corporate partners, and the credit card payment networks.

You will:

Monitor and act upon reports involving compliance-related alerts
Investigate and report suspicious activity in accordance to regulatory requirements
Draft and send reports in accordance to partner requirements
Ensure all operation deliverables are met within established Service Level Agreements
Conduct due diligence reviews
Communicate with customers through CRM, email, and telephone
Work with customers to ensure full compliance with all applicable laws and policies
Work with Support, Risk, and other operations teams within Square to iterate and improve existing processes and applications
Ability to create substantiated solutions

Qualifications

You have:

2 - 3 years in a compliance operations role with a financial service firm or in the payments space
Experience in an account analysis role
Familiarity with internet search tools and techniques
Detective-like mentality when dealing with possible bad actors
Excellent verbal skills
Previous CRM experience in a customer-facing role

Additional Information

At Square, our purpose is to empower – within and outside of our walls. In order to build the best tools for the businesses and customers we support all over the world, we have to start at home with a workforce as diverse and empowered as our sellers. To this end, we take great care to evaluate all employees and job applicants equally, based on merit, competence, and qualifications. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other characteristic protected by law. We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance(at)squareup.com. We will treat your request as confidentially as possible. In your email, please include your name and preferred method of contact, and we will respond as soon as possible.

Perks

At Square, we want you to be well and thrive. Our global benefits package includes:

Healthcare coverage
Retirement Plans
Employee Stock Purchase Program
Wellness perks
Paid parental leave
Paid time off
Learning and Development resources