Square builds common business tools in unconventional ways so more people can start, run, and grow their businesses. When Square started, it was difficult and expensive (or just plain impossible) for some businesses to take credit cards. Square made credit card payments possible for all by turning a mobile phone into a credit card reader. Since then Square has been building an entire business toolkit of both hardware and software products including Square Capital, Square Terminal, Square Payroll, and more. We’re working to find new and better ways to help businesses succeed on their own terms—and we’re looking for people like you to help shape tomorrow at Square.

Now supporting millions of businesses worldwide, Square is recognised as a leader in innovation, rated in the top 10 of Fast Company’s 2019 World’s Most Innovative Companies list. As we continue to expand globally, we are looking to drive that innovation further by scaling our smart, dedicated and passionate workforce in new markets. Square was founded in 2009 by Jack Dorsey and Jim McKelvey and is headquartered in San Francisco, with offices now operating across the United States, Canada, Japan, the UK, Ireland and Australia

The Payments team enables Square to move money. From developing infrastructure to working with external partners, we find the best ways to move money across different networks and countries in a way that is cost-effective, available, scalable, secure, and forward-looking.

As Senior Acquirer Operations Manager on the Payments team, you will be responsible for coordinating with the global card networks and acquirers as well as working with Product and Engineering teams to translate best practices into code for Square’s money movement systems. You will be deeply involved in launching new functionality and markets, adapting our money movement systems to changing industry requirements, and monitoring our systems for accuracy and efficiency.

You will:

• Use your knowledge of payments to turn industry changes and mandates into scoped projects that maximize functionality and compliance while minimizing costs

• Partner closely with the COO to develop and execute on medium and long term strategy in line with overall global strategy 

• Demonstrate thought leadership to implement best practice in running the day to day operations of our payments business with eagerness to support our expansion plans

• Work with our payment industry partners and suppliers on scoping and implementation for new features and systems

• Perform analysis and regular monitoring to ensure that the messages Square sends on to payment networks are maximizing success and minimizing costs

• Creatively identify new sources of data and intelligence that can allow Square to route payments optimally

• Work cross-functionally with our Product, Business, Compliance, Analytics and Finance teams to develop Square’s global payments strategy

You have:

• BA/BS degree and 8+ years of experience working with acquiring,  card processing, settlements, or disbursements of payments at a technology company, payment network, or financial institution 

• Experience working with an acquirer in Europe where you have led the operations agenda for your business to drive operational excellence 

• Innate curiosity and a desire to be responsible for all aspects of reliably moving billions of dollars in a small, highly focused team

• The ability to straddle roles as a product manager, project manager and relationship manager, equally willing to negotiate contracts and review payment network rules to extract key information

• Interest in changing the payments landscape in Europe and globally

Even better:

• Experience working at a high-growth tech company and familiarity with the payments industry domain including adjacency areas like card acceptance hardware and small business software

• Knowledge of SQL and ability to perform analysis using financial data

• Familiar with payment processing costs, network and industry card acceptance requirements, compliance, and terminology, including interchange, assessments, reporting requirements, etc.

• Healthcare coverage
• Retirement Plans
• Employee Stock Purchase Program
• Wellness perks
• Paid parental leave
• Flexible time off
• Learning and Development resources