Facilities Coordinator

  • New York, NY
  • Full-time

Company Description

We believe the economy is better when everyone has access. When everyone has room to grow. No one should be left out because the cost is too great or the technology too complex. We started with a little white credit card reader but haven’t stopped there. We’re empowering the independent electrician to send invoices, setting up the favorite food truck with a delivery option, helping the ice cream shop pay its employees, and giving the burgeoning coffee chain capital for a second, third, and fourth location. We’re here to help sellers of all sizes start, run, and grow their business—and helping them grow their business is good business for everyone.

Job Description

Square is looking for a Facilities Coordinator to help support our New York office. You will be responsible for managing a variety of vendors and services, ensuring our day to day facility operations run smoothly, and leading small to medium facilities improvements and refresh projects. You’re a self-starter, a cool-under-pressure problem-solver and never hesitate to roll up your sleeves to get the job done.

Beyond the tactical facilities components of this job, you also have a special eye for detail and a knack for creative problem solving. You take pride in making our space both beautiful and functional, and know how important even the tiniest details are to making a space great.

You will: 

  • Execute and document preventative maintenance processes in your office

  • Assist with small facilities refurbishment and improvement projects locally and partner with your office managers to execute and communicate about the work

  • Respond to any reactive maintenance and repair requirements in a timely manner

  • Confidently prioritize projects and maintenance issues to ensure work gets resourced and completed in a timely and successful manner

  • Occasionally be on-call for weekend/evening/morning facilities projects and emergencies

  • Maintain detailed database of Square operations, equipment, furniture, rules and regulations and work order processes

  • Develop ongoing relationships with building management, building engineers and service providers (ranging from General Contractors to Furniture vendors to Pest Control)

  • Develop and leverage positive working relationships with cross-functional teams

  • Be responsible for answering, monitoring, and closing office work orders and tickets in a timely manner

  • Manage various other vendors as necessary

  • Cross-train in all avenues of Office Experience teamwork (including Logistics and Purchasing, Events and Programs, etc.) and be prepared to cover responsibilities during team vacations

  • Manage and process all facilities related invoices ensuring they are paid in a timely manner 

  • Assist Global Facilities Manager with quarterly facilities budgets

  • Document & track all facilities expenditures within the NY office

  • Manage facilities work order tools such as CMMS, Plangrid, and Jira


You have: 

  • B.A./B.S.

  • 2-3 years experience in facilities operations or similar field

  • Proven project management experience and prioritization skills 

  • Great vendor management skills

  • Experience using facilities ticketing tools

  • General computer skills. Google suite & excel knowledge is a plus

  • An appreciation for order with a healthy dose of flexibility

  • Excellent independent decision making skills and obsessive attention to detail

  • Excellent customer service

  • Can-do attitude and the ability to solve a wide variety of problems creatively and quickly

Additional Information

At Square, our purpose is to empower – within and outside of our walls. In order to build the best tools for the businesses and customers we support all over the world, we have to start at home with a workforce as diverse and empowered as our sellers. To this end, we take great care to evaluate all employees and job applicants equally, based on merit, competence, and qualifications. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other characteristic protected by law. We encourage candidates from all backgrounds to apply and always consider qualified applicants with arrest and conviction records, in accordance with the San Francisco Fair Chance Ordinance. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance(at)squareup.com. We will treat your request as confidentially as possible. In your email, please include your name and preferred method of contact, and we will respond as soon as possible. Perks At Square, we want you to be well and thrive. Our global benefits package includes: Healthcare coverage, Retirement Plans, Employee Stock Purchase Program, Meal reimbursements, Wellness perks, Paid parental leave, Flexible time off, Learning and Development resources