Facilities Coordinator
- Full-time
Company Description
Job Description
Square is looking for a Facilities Coordinator to help support our New York office. You will be responsible for managing a variety of vendors and services, ensuring our day to day facility operations run smoothly, and leading small to medium facilities improvements and refresh projects. You’re a self-starter, a cool-under-pressure problem-solver and never hesitate to roll up your sleeves to get the job done.
Beyond the tactical facilities components of this job, you also have a special eye for detail and a knack for creative problem solving. You take pride in making our space both beautiful and functional, and know how important even the tiniest details are to making a space great.
You will:
Execute and document preventative maintenance processes in your office
Assist with small facilities refurbishment and improvement projects locally and partner with your office managers to execute and communicate about the work
Respond to any reactive maintenance and repair requirements in a timely manner
Confidently prioritize projects and maintenance issues to ensure work gets resourced and completed in a timely and successful manner
Occasionally be on-call for weekend/evening/morning facilities projects and emergencies
Maintain detailed database of Square operations, equipment, furniture, rules and regulations and work order processes
Develop ongoing relationships with building management, building engineers and service providers (ranging from General Contractors to Furniture vendors to Pest Control)
Develop and leverage positive working relationships with cross-functional teams
Be responsible for answering, monitoring, and closing office work orders and tickets in a timely manner
Manage various other vendors as necessary
Cross-train in all avenues of Office Experience teamwork (including Logistics and Purchasing, Events and Programs, etc.) and be prepared to cover responsibilities during team vacations
Manage and process all facilities related invoices ensuring they are paid in a timely manner
Assist Global Facilities Manager with quarterly facilities budgets
Document & track all facilities expenditures within the NY office
Manage facilities work order tools such as CMMS, Plangrid, and Jira
Qualifications
You have:
B.A./B.S.
2-3 years experience in facilities operations or similar field
Proven project management experience and prioritization skills
Great vendor management skills
Experience using facilities ticketing tools
General computer skills. Google suite & excel knowledge is a plus
An appreciation for order with a healthy dose of flexibility
Excellent independent decision making skills and obsessive attention to detail
Excellent customer service
Can-do attitude and the ability to solve a wide variety of problems creatively and quickly