Sales Support Specialist (m/f/d) - Audiovisual

  • Full-time

Company Description

We’re the world’s leading sports technology company, at the intersection between sports, media, and betting. More than 1,700 sports federations, media outlets, betting operators, and consumer platforms across 120 countries rely on our know-how and technology to boost their business.

Job Description

The Audiovisual (AV) unit is responsible for the platform development, provision and distribution of live-streaming event coverage across the world by maintaining the company’s strong and vast relationships with rights holders, media and betting companies globally. You will be part of an international team supporting our Commercial team along all stages of the sales cycle, cooperating with the client setup, service activations, contracting, legal & billing teams on your daily tasks. Ensuring a smooth flow of the processes from the lead to launch & handling post-sale administrative tasks will be a key part of the challenge.   

We are looking for an enthusiastic, solution-oriented, reliable, and eager to excel in every task individual. Our international environment, a broad selection of tech products and services, and a high variety of day-to-day activities make this position diverse and challenging.  

This is an exciting opportunity to join our new business sales team in a Sales Support Specialist role in our Vienna or Munich office.   

THE CHALLENGE:  

  • 360° support of our commercial team.
  • Assist on all stages of the sales funnel, focusing on admin tasks in our CRM system (Salesforce).  
  • Support the sales team in forecast management and work on constant improvement of the forecast accuracy  
  • Cooperate with multiple internal departments on various post-sale administrative processes. 
  • Support contract drafts & oversee the entire signature process 
  • Work closely with our billing team by managing invoice requests on active contracts.  
  • Prepare periodical reports, ad-hoc data reports  
  • Participate in constant search for process improvements & task optimization to bring efficiency to the team 
  • Use multiple internal tools (Salesforce, QlickSense, JIRA, MS Suit with a strong focus on Excel) in your day-to-day tasks    

ABOUT YOU:

  • Bachelor’s degree in a business-related field. Equivalent experience will be considered. 
  • Strong verbal and written communication skills in English, any additional language is considered a plus
  • Strong attention to detail & strive to get things right under tight deadlines 
  • Well organized and structured approach to tasks. 
  • An “I’ll get-it-done” & “there’s no problem without a solution” attitude in everything you do.  
  • Flexibility and ability to work under pressure. 
  • Familiar with CRM systems, Salesforce experience preferred. 
  • Excellent knowledge of MS Office (Excel) 

Additional Information

OUR RECRUITMENT PROCESS:  

  • Initial Screening: A quick chat with our Talent Acquisition Partner to understand your background and expectations.
  • 1st & 2nd Interview:  Meet with the Hiring Team to discuss your professional experience and team fit. 
  • Finals Step: Receive feedback and, if successful, an offer! 

OUR OFFER:

  • Be part of one of the fastest-growing digital sports companies in the world at the intersection of sports, betting, and advertising. 
  • International, multi-cultural team with more than 30 nationalities in our offices and an opportunity to collaborate and support colleagues from all over the world. 
  • A paid vacation of 25 days
  • Hybrid working model, combining work from the office (minimum of 3 days/week) and home office
  • Gym benefits & various sports options in the office; Firmenradl (bike leasing offer) in our Vienna office
  • Public transportation coverage options
  • Usual perks & benefits in the office - coffee, tea, fresh fruits, weekly afterwork gatherings, summer events 

At Sportradar, we celebrate our diverse group of hardworking employees. Sportradar is committed to ensuring equal access to its programs, facilities, and employment opportunities. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. We encourage you to apply even if you only meet most of the requirements (but not 100% of the listed criteria) – we believe skills evolve over time. If you’re willing to learn and grow with us, we invite you to join our team!

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