ABOUT spencer®

Spencer Health Solutions (www.spencerhealthsolutions.com) is transforming healthcare by moving care delivery to the home through the company’s spencer® medication adherence and engagement platform. The spencer FDA Class I technology enables virtual care by connecting patients, clinicians, pharmacists, and family members digitally.

The Morrisville company offers the right candidate an opportunity to be part of a high-performing team in the development of cutting-edge medical technology at the exciting point of market entry through leading health technology distributors in the US, Canada, and Europe.

WHY Spencer?

We are one of North Carolina’s fastest growing startups, and that is a big thanks to each one of our employees hard work!  

Our culture is extremely important to us, and you can see it in the passion that our team members have for the company.   Spencer Health Solutions offers competitive salaries, a hybrid work environment, and a flexible schedule!  We prioritize health and wellness with subsidized healthcare packages for you and your family, including vision, dental, life insurance, and long-term and short-term insurances.   We invest in your continued education by providing lunch and learns and individual development plans.  We also like to have fun! We provide a snack bar, quarterly celebrations including food trucks, and have a free gym on premise!

We place high importance on the health, happiness, and success of our team members. 

Come work with us!

The Senior Program Manager’s primary responsibility is to work with all departments within Spencer Health Solutions to achieve strategic objectives by overseeing multiple project activities.

RESPONSIBILITIES

• Lead key Programs and related Projects associated with the development and commercialization of Spencer products, the spencer platform and the Spencer Operational Infrastructure such that Programs are delivered on-schedule, achieve quality standards and meet cost objectives.
• Work collaboratively as part of a fast-moving team, to deliver Programs, Projects and Products in accordance with the Spencer Quality Management System and applicable regulations and standards.
• Help establish and lead the company’s Program Management Office and work closely with Operations, Product Development, QA/RA, Engineering and Product Management teams to develop and execute detailed project plans, inclusive of milestones, and integration points.
• Manage and work directly with third party contractors, contract manufacturers and strategic partners to keep  them focused and accountable to deadlines, ensuring high quality deliverables.
• Drive core team meetings and design reviews with relevant groups and partners, creating an effective environment for technical exchanges and decisions on both near and long-term strategies..
• Coordinate hardware and software validation and qualification activities between Spencer teams and partners.
• Provide executive summary reports and dashboards, inclusive of achievements, upcoming milestones, schedule blockers and points of escalation.
• Present scenarios, options and tradeoffs that enable efficient evaluation of project execution options and constraints.
• Implement best practices and associated tools to enable best in class Program Planning, Project Scheduling, Resource Management, Visual Management, Design Controls, Validation Planning, Technology Transfer and Commercial Launch.
• Project Management oversight over 1 or more indirect reports,  being able to assign work, oversee performance and inspire personal development.
• Deploy Project, Resource and Requirements Management tools and tracking methods such that Projects can be managed by data and objective evidence.

REQUIREMENTS

• 8+ years of experience in program management or program strategy specifically in software and SAS services.
• Demonstrated ability to deploy tools that improve Alignment, Collaboration and Accountability.
• Demonstrated experience in delivering Projects / Programs in accordance with ISO 13485 Design Control standards
• Experience collaborating to synthesize complex ideas, information, and options into a strategy, plan, or response.
• Effective communicator that can translate Program Concepts and Ideas into detailed Plans.
• Exemplary attention to detail with the ability to identify prescriptive actions and provide specific directions.
• Ability to motivate teams while keeping them accountable, without having direct reporting oversight.
• Strong analytical and quantitative skills; bias towards making decisions that are grounded in data and user analysis
• Experience bringing program management mindset into the healthcare development space.
• Excellent verbal and written communication skills
• Familiar with leading and managing Agile software development teams.

• Bachelor’s degree, science or Engineering discipline.
• Strong healthcare or MedTech industry experience.  
• Excellent written and oral communication skills in a business environment, along with a proven ability to prioritize, organize and deliver on commitments.
• Demonstrated aptitude in deploying and utilizing schedule and resource management tools effectively.
• Proven ability to make smart feature decisions versus time-to-market trade-offs.
• Demonstrated ability to present project status and report out on Performance using critical Program KPIs and visuals.
• Experience working directly with both marketing and client services/support teams to develop program implementation plans.
• Excellent interpersonal skills and proven ability to lead cross-functional teams through influence versus direct management.
• Willingness to roll up the sleeves and do whatever is necessary to ensure a great customer experience.
• Ability to juggle multiple priorities and create a sense of urgency in a fast-paced, dynamic environment.
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PREFERRED

• MBA or equivalent business program experience
• Expertise in commercial and/or clinical pharmaceutical industries

Spencer Health Solutions is an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and the basis of disability or any other federal, state or local protected class.

Your safety and privacy is of our utmost concern. Any communications with a Spencer Health Solutions employee will be through an email originating from @spencerhealthsolutions.com or [email protected].  We will never ask for your private information until an official offer has been accepted.