Receptionist Concierge

  • 7231 E Princess Blvd, Scottsdale, AZ 85255, USA
  • Full-time

Company Description

As the industry leader in dental continuing education and practice growth solutions, Spear’s success is largely driven by a company culture focused on elevating employees to help clients achieve “Great Dentistry.” The state-of-the-art Spear Campus in scenic North Scottsdale hosts nearly 200 annual seminars and workshops for top dentists from around the world. In only 10 years, the company has grown to seven lines of business, serving over 14,000 practices with in-person learning, e-learning, consultancy, patient engagement software, and analytics software.

Job Description

The Receptionist Concierge is responsible for representing Spear Education in the most courteous, compassionate, and professional manner while providing world class reception and customer service to our clients both in person and over the phone. 

Role Summary: 

  • Greet the public and provide assistance with client inquiries. 
  • Support management at all levels of the organization 
  • Communicate with internal departments and key stakeholders by collecting, organizing, monitoring and distributing information as needed. 
  • Ensure that communication with other departments is well documented, up-to-date and accurate. 
  • Identify and help maintain continuity in the Spear brand. 
  • Proactively identify and provide solutions for any issues or problems. 
  • Perform general clerical duties to include but not limited to creating and modifying documents and reports using Microsoft Office and NetSuite. 
  • Meet the challenge of managing projects and conducting research as directed. 
  • Data Entry 

Qualifications

  • 3+ years in a Receptionist role in an organization of similar size and scope as Spear Education. 
  • A proven track record of providing a world class customer experience  
  • Proven ability to prioritize in a dynamic environment. 
  • Excellent attention to detail. 
  • Must be solutions oriented and motivated to work with minimal supervision. 

Additional Information

What Spear Offers: 

  • Beautiful Facility 
  • Company Sponsored Events (Think costume contests, holiday parties and 5k’s!) 
  • 24 Hour Onsite Gym 
  • The Most Amazing Coworkers Around! 
  • Spear Cares 
  • Final 30 (A great way to wrap up a productive week!) 
  • Great work/life balance 
  • Regular Townhalls and CEO Lunches 
  • Career Development Pathways (Want to grow?  We can make that happen!) 
  • And much more!!