Software Mind develops solutions that make an impact for companies around the globe. Tech giants & unicorns, transformative projects, emerging technologies and limitless opportunities – these are a few words that describe an average day for us. Building cross-functional engineering teams that take ownership and crave more means we’re always on the lookout for talented people who bring passion and creativity to every project. Our culture embraces openness, acts with respect, shows grit & guts and combines employment with enjoyment.

Role Purpose

This role is primarily operational and will support the day-to-day execution of People processes across the employee lifecycle.

The People Care Assistant will work closely with People Partners, ensuring administrative efficiency, process follow-up, and a smooth employee experience.

This position is key to enabling the team’s operational capacity and allowing People Partners to focus on more strategic work.

Must have

· 1–2 years of experience in HR/People roles with strong operational exposure.

· Advanced English (daily written and verbal communication).

· Student or graduate in HR, Psychology, Business Administration, or related fields.

· Strong organization, attention to detail, and follow-up skills.

· Comfortable managing multiple administrative tasks in a remote environment.

· Familiarity with tools such as Slack, Microsoft Workspace, Excel, or HR systems.

· Availability to work on-site once a week and to assist the team when special activities take place in the office. 

Nice to have

· Experience in IT or professional services companies.

· Experience supporting global or distributed teams.

Scope & Main Responsibilities

Employee Lifecycle Operations

· Support onboarding and offboarding processes (communications, documentation, coordination).

· Create and update internal records for hires, terminations, and employee changes.

· Coordinate and follow up on exit interviews.

· Maintain People trackers, databases, and internal documentation.

Operational Support to People Partners

· Provide day-to-day operational support for People initiatives and projects.

· Support Employee Opinion Survey processes (distribution, follow-ups, coordination).

· Assist with global requests (document creation, process updates, data tracking).

Employee Experience & Culture (Operational)

· Support Company Intro sessions.

· Assist with logistics for engagement, Employer Branding, ESG, D&I, and training initiatives.