Work Management Compliance Administrator

  • Full-time
  • Job Family: Corporate Services

Company Description

Sodexo is a people business, employing over 400,000 people worldwide and thousands in Australia. Our employees, who personify Sodexo's unique values of Service Spirit, Team Spirit and Spirit of Progress, are our greatest asset through their commitment and dedication.   

Working with Sodexo is more than a job; it’s a chance to be part of something greater because we believe our everyday actions have a big impact. With us, you belong in a company that allows you to act with purpose and thrive in your own way. We are always looking for people to join our team and help us create a lasting impact on individuals, society, and the planet.

At Sodexo, we are a proud Equal Opportunity Employer and encourage applications from all applicants regardless of age, race, sex, ethnicity, religion and beliefs and people with disabilities.   

We offer a competitive salary, many development opportunities and an outstanding benefits and recognition program!    

Job Description

The Work Management Compliance Administrator is one of the central Facilities Maintenance liaisons for client invoicing and will work with internal and external stakeholders to manage the timely processing of reimbursable invoices related to the Facilities Maintenance scope of works.

The role is responsible for quality assurance and billing of work orders within our system to ensure that they comply with all relevant contract conditions and work management processes, and to provide feedback on any process breakdowns to the FM Works Compliance Manager.

  • Validate all completed works in the IFS / D365 system for data accuracy and ensure all necessary information has been collated to support the work completion. This includes client approvals, quotes, photographic evidence and cost accuracy.
  • Provide feedback to, and follow up queries with, site teams on missing data.
  • Proactively follow up on any work management compliance or billing process gaps and work with relevant stakeholders to rectify to ensure compliance to contractual obligations.
  • Key point of contact for high value FM works approval submission process – QAing submissions prior sending to client and ensuring correct approval processes are followed to enable streamlined billing.  Working with the client troubleshooting related issues.
  • Joint responsibility for generation of the monthly reimbursable invoice QA documents in a timely manner with all supporting documentation in place.
  • Distribute weekly/monthly mandatory contract compliance reporting where applicable.
  • Perform other work management compliance activities administration or maintenance related duties, as may be required, to ensure all mandated services are delivered.
  • Commitment to the delivery of innovative solutions to Sodexo Remote Sites, thereby continuing to improve the quality of Sodexo’s service delivery.
  • Responsible for adhering to the health, safety, environmental and quality standards, policies and procedures and for proactively acting in a manner that supports a healthy and safe work environment, including the reporting of all incidents and hazards.

Qualifications

  • At least 2 years working in compliance, contracts or data analysis role, preferably in the resource sector
  • Experience in maintenance management systems
  • Is a role model of Sodexo behaviors and values

Additional Information

The role is being offered as 8 month contract to cover maternity leave. This is a Monday to Friday position based out of our Balcatta office, reporting to Andrea Tuohy (FM Works Compliance Manager)

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