Sales Administrator – Asia

  • Full-time
  • Grade: 06
  • Employee Group: Permanent
  • Global Region: Asia Pacific

Company Description

Every minute of every day, Smiths Detection’s threat detection and security screening technology helps to protect people and infrastructure, making the world a safer place. 

Smiths Detection, part of Smiths Group is a global leader in the development, manufacture and management of security and detection solutions designed to make the world a safer place. Our technology provides threat detection and screening solutions for customers in our key markets: aviation, ports and borders, defence, and urban security.

Our expertise spans 21 global offices, seven manufacturing sites and five R&D centres, with a global network of 3,000 dedicated colleagues contributing towards over 40 years at the frontline of advances in safety and security.  

This results in careers built on variety and the opportunity to work on a range of state-of-the-art solutions, where you can develop your knowledge and experience every day.

Job Description

We are seeking a highly organised and proactive Sales Administrator to join our Asia Commercial team based in Singapore. Reporting to the Head of Sales, Singapore, this role plays a critical part in supporting commercial activities across Singapore, Malaysia, the Philippines, Taiwan, and the Air Cargo segment throughout Asia.

The successful candidate will provide administrative and operational support to the regional sales team, ensuring sales processes, customer requirements, documentation, and commercial activities are executed accurately and efficiently.

Key Responsibilities

Sales & Administrative Support

  • Provide day-to-day administrative support to the regional sales team.
  • Support Sales Managers with SAP transactions including enquiries, quotations, sales orders, deliveries, purchase requisitions, invoicing, and shipping documentation.
  • Assist with tender preparation, coordination, and submission activities.
  • Liaise with internal stakeholders, including Order-to-Invoice (OTI), Finance, Service, and Marketing teams to ensure smooth order processing and customer support.
  • Coordinate sales and marketing activities such as exhibitions, customer roadshows, product demonstrations, and post-event reporting.
  • Support customer communications and provide updates on order status and delivery schedules.

Document & Contract Management

  • Maintain and update distributor records, agreements, territories, product portfolios, and contact information.
  • Manage contract and distributor agreement registers, including renewal and expiry tracking.
  • Maintain records of distributor certifications, performance documentation, and compliance-related materials.
  • Ensure all commercial documentation is accurately filed, maintained, and readily accessible.
  • Manage trackers for quotations, tenders, contracts, purchase orders, distributors, and other key sales documentation.
  • Monitor outstanding documentation and follow up proactively with stakeholders to ensure compliance and timely completion.

Qualifications

What We're Looking For

  • Experience in a Sales Administrator, Sales Coordinator, Commercial Support, Customer Service, or similar role.
  • Strong hands-on experience with SAP and sales order processing.
  • Excellent organisational skills with the ability to manage multiple priorities in a fast-paced environment.
  • Experience working cross-functionally with Finance, Operations, Customer Service, Marketing, and Sales teams.
  • Advanced proficiency in Microsoft Office applications, particularly Excel, Word, and PowerPoint.
  • High attention to detail and strong document management capabilities.
  • Self-motivated, proactive, and able to work independently.
  • Strong communication and stakeholder management skills.
  • Fluent English, both written and spoken.

Why Join Us?

  • Be part of a regional team supporting customers and commercial operations across Asia.
  • Gain exposure to sales operations, tender management, distributor support, and commercial administration.
  • Work closely with experienced sales leaders in a dynamic international environment.
  • Play a key role in supporting business growth and customer satisfaction across multiple markets.

If you are an experienced Sales Administrator with strong SAP knowledge, exceptional attention to detail, and a passion for supporting commercial teams, we would love to hear from you.

Additional Information

We offer…

Join us and we’ll help build your career, with excellent training and opportunities for career growth across the business, both locally and globally. You’ll experience an inclusive environment, with strong leadership and a focus on safety and wellbeing. You’ll also have the flexibility to choose from a wide range of benefits to suit your lifestyle, offering you and your family support from a health and wellbeing, financial and lifestyle perspective.

Join us and work for a world-leader, with the benefits and training to reward your dedication and skills. Be part of a team where we are making the world a safer place.

We believe that different perspectives and backgrounds are what make a company flourish. All qualified applicants will receive equal consideration for employment regardless of color, religion, sex, sexual orientation, gender identity, national origin, economic status, disability, age, or any other legally protected characteristics. We are proud to be an inclusive company with values grounded in equality and ethics, where we celebrate, support, and embrace diversity.

At no time during the hiring process will Smiths Detection, nor any of our recruitment partners ever request payment to enable participation – including, but not limited to, interviews or testing. Avoid fraudulent requests by applying jobs directly through our career’s website.

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