Customer Success Department Coordinator - Part Time
- Part-time
- Department: Customer Success
- Starting Salary: $39,891.80 - $43,880.98
- Employment Status: Part-Time
- FLSA Status: Hourly Non-Exempt
Company Description
In 1980, Skyward was a small technology business ran from a family home. Today, we are made up of over 650 employees and serve over 2,000 school districts worldwide. While a lot has changed over the years, our roots have stayed the same.
If you are looking to join a global company with a family feel, you'll find your perfect fit at Skyward! Skyward builds software solutions for K - 12 schools. Just imagine every day getting to help students, teachers, and school administrators succeed! You can't say that about every job!
We take great pride in our work, but also in our work environment; teamwork, enthusiasm, continuous improvement, and, of course, a bit of fun are what make us tick. When you join our team there is only one way your career will go - Skyward!
- Skyward is an equal opportunity employer
- Skyward offers in-depth training for all new employees and ongoing training and development with opportunities for career advancement
- A typical workweek at Skyward is Monday - Friday, with a typical workday of 8 hours between 7:00 am - 5:00 pm
- Depending on your role Skyward offers the flexibility of work from home and in-office days
To learn more about Skywards careers, history, products, and customers go to www.skyward.com.
Thank you for your interest in Skyward!
Job Description
Location: Stevens Point, WI - Corporate Office
Starting hourly wage: $19.18/hr
The Part Time Department Coordinator is responsible for directly assisting in all aspects of complex and confidential functions and reports. Assist in the endeavor to provide professional and superior customer support, product implementation, and product usage to ensure the highest level of customer/employee satisfaction, retention, and growth. Also helps the department and its staff as applicable and directed by managers.
Department Coordinators serve as a point of contact and link between employees, internal departments, and external parties, including vendors, lenders, and customers. They handle clerical and administrative duties, analyze, and improve office processes and policies, and ensure that the office operates smoothly. This includes but is not limited to, using advanced office software capabilities, and assisting staff. The individual demonstrates rapid skill acquisition.
At Skyward, every employee is a valued member of our team. You'll join software engineers, relationship builders, storytellers, and problem solvers. Collectively, we all share a passion for taking great care of our customers, partners, communities, and each other. We measure success, not by how many customers we have, but rather by how well we help our customers achieve their goals.
Click the link below to read the full job description:
Customer Success Department Coordinator - Part-Time
Want to learn more about this department and the skills it takes to succeed as a member of the Skyward team? Spend some time on our careers page at https://www.skyward.com/careers. You will learn more about our culture, expectation, and even the day-to-day mission of the department you're applying for.
A better working experience starts here!
Additional Information
All your information will be kept confidential according to EEO guidelines.
Skyward, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Applicants have rights under Federal Employment Laws. Click the title to view details about the law.
- Family and Medical Leave Act (FMLA)
- Equal Employment Opportunity (EEO)
- Employee Polygraph Protection Act (EPPA)
- Transparency in Coverage
- Through UnitedHealthcare, UMR and HealthSCOPE Benefits creates and publishes these Machine-Readable Files on behalf of Skyward.