Consultant / Senior Consultant - Process Re-engineering, Financial Services
- Full-time
Company Description
Sia Partners is a specialist management consulting firm which was initially established in Paris, France in 1999 and has grown into a global firm with approximately 1,400 employees and revenue exceeding $180m. Our culture is strongly orientated towards high quality expertise and delivering excellent results and outcomes for our clients which include a wide range of multinational companies.
We have a global reach with integrated teams based in 23 locations, including London, Paris, New York, Montreal, Dubai, Hong-Kong, Tokyo and Singapore. The specialist services we offer include Digital Transformation, Operational Excellence, Change Management, Smart Automation and Data Science.
Job Description
- Participating in projects with leading banks and Financial Services clients, helping our clients on process re-engineering and operational strategy engagements.
- Be an active team member and provide support to managers and key stakeholders for the successful execution of client projects.
- Working closely with our other offices and leverage our global network to take part to cross-selling initiatives and widely share our knowledge
- Sharing consulting best practices with the team.
- Prepare material to support business development initiatives
Specific areas of expertise:
Ideally, you would have experience in projects in one or more of these areas:
- Process Re-engineering: Possess a lean six sigma experience in the banking industry. Ideally to have the green belt / black belt qualification. The role will assist the Master black belt lead to execute the process re-engineering.
- Participating in projects with leading financial institutions and Fortune 500 companies.
Key Responsibilities
- Focus on the end-to-end client onboarding process to eliminate manual intervention and streamlining processes.
- Provide ownership and partner with the client's team on improving existing operations process flows and lead process reengineering campaigns
- Drive standards related to the Issue, Defect and Incident tracking process, in line with global standards
- Identify opportunities for Digitization and Automation including RPA opportunities
- Drive Process re-engineering, standardization and feasibility analysis
- Design and drive the implementation of new operating model for Operations, and associated processes and procedures
Qualifications
Required skills:
- 4-6 years of experience in the financial or consulting industry, change management, process re-engineering within Operations.
- At least a Bachelor or equivalent in Finance, Accounting, Economics, Business, Engineering or Science.
- Certified lean six sigma green or black belt holder
- Track record of implementing operational metrics and dashboards to support strategic decision making
- Strong familiarity with Process Management, process flow diagram and governance, specifically within Operations
- Excellent communication skills (verbal and written) and client face-off.
- Ability to work independently and take full ownership and responsibility.
- Project Management skills for Senior Consultants
- Strong documentation skills using Microsoft Office applications (Excel, PowerPoint, Word).
- Experience in the management consulting industry is preferred.
- Ideally able to converse in Cantonese / Mandarin.