Senior IT Project Manager - German speaker (m/f/d)
- Full-time
- Job Function: Implementation Services/ Project Management
- Department: CX (Customer Experience)
Company Description
🚚 Founded in 2014, Shippeo is a French based SaaS company providing supply chain visibility. Shippeo has grown from 70 to 220 employees during the last two years and is continuing to rapidly scale after an additional $40M fundraising round in October 2022.
Shippeo is an exceptionally diverse company with colleagues from 27 different nationalities and speaking 29 languages. With offices throughout Europe, North America and recently Asia, Shippeo provides global coverage to all of our clients.
Job Description
Are you an enthusiastic and passionate professional looking to make your mark in the supply chain SaaS industry? Shippeo is seeking a dynamic and experienced Senior IT Project Manager (m/d/f) to drive the implementation of Shippeo across our European customer base and contribute to our ongoing growth across the DACH and Central Europe region.
The position can be based in our Düsseldorf, Rotterdam or Paris office
Reporting to the Project Director, you will:
Oversee the successful implementation of Shippeo for multiple customers.
Serve as the primary point of contact for customers, taking full ownership of project success to ensure timely completion and customer satisfaction.
Guide customers through the implementation process, including directing kickoff meetings, and workshops, overseeing technical setup, conducting key user training, managing regular reporting, and guiding change management efforts.
Organize and lead weekly customer project meetings or calls, providing regular updates on project progress and ensuring alignment across all rollout aspects.
Collaborate closely with the Customer Success team to ensure that project management delivery meets customer needs and business outcomes.
Identify and proactively address risks and issues that may impact successful implementation, developing effective risk mitigation plans.
Coordinate and guide internal teams involved in the implementation, including Product, Support, and Carriers onboarding, to ensure seamless collaboration and project execution.
Engage in sales opportunities by spearheading workshops, presenting Shippeo's implementation methodology, designing project delivery plans, assisting in RFP processes, and defining set-up budgets.
Qualifications
We value diverse skills in our team members. We're looking for professionals with:
Minimum of 4 years of Project Management experience: Showcase your expertise in guiding projects to success, especially in the implementation of ERP and Software solutions.
Previous consultancy experience and familiarity with logistics or supply chain industry as a plus: If you have a background in consultancy or an understanding of logistics, we'd love to hear from you – it's a definite plus!
Full proficiency in both German and English (C2) is a must: Fluency in additional languages is a significant advantage in our globally connected environment.
Exceptional workload prioritization skills: Ability to thrive in fast-paced environments and effective collaboration skills.
Comfortable in diverse cultural settings: Bring your personality to the table and help foster strong teamwork and positive relationships in our diverse workplace.
Outstanding communication and presentation abilities: Your clear and concise communication skills will be crucial, not just with internal teams but also in creating impactful connections with our valued clients.
Initiative and tailored problem-solving skills: We cherish colleagues who take the initiative and bring their unique problem-solving flair to the table. Your proactive approach is what makes you stand out!
We encourage you to apply if you are proactive and results-oriented with a passion for project management and a keen understanding of technology. Join our team and contribute to the success of innovative projects in a collaborative and diverse work environment.
Additional Information
Recruitment Process :
- Preliminary call with our Talent Acquisition Manager
- 1st interview with the Hiring Manager
- Business Case
- Final Interview
We are looking for talents who share our values:
- 🚀 Ambition
- 💙 Care
- 🎯 Deliver
- 🤝 Collaboration
Find out more about our values in Our Culture Book
If you identify with our values and enjoy working in a fast-paced and international environment, Shippeo is just the place for you!
We are committed to fostering diversity and inclusion within our workplace as we value the unique perspectives and experiences that individuals from all backgrounds bring to our team. We are dedicated to providing equal employment opportunities to all candidates, regardless of their background or abilities, and our commitment to inclusion is reflected in our policies, practices, and workplace culture.
We understand that candidates may have unique needs or questions related to disability inclusion. To facilitate this, you can reach our dedicated Disability Advisor at [email protected] with any inquiries or requests for accommodations during the application process.
By clicking the link above or any third-party link within this posting, you are leaving this site and going to a third-party website where the third-party website's terms and privacy policy apply