Internship - Project Manager - Carrier Onboarding Manager

  • Intern
  • Job Function: Network and Customer Operations (NCO)
  • Department: CX (Customer Experience)

Company Description

  • Starting from: As soon as possible
  • Duration: 6 months
  • Salary: between, 1000 to 1300 (based on experience) 
  • Languages: English, French and/or Italian or German (any other European language is a +)
  • Location: Paris office.
  • A permanent position may be offered after the internship (depending on performance)

Founded in 2014, Shippeo is a global leader in real-time multimodal transportation visibility, helping major shippers and logistics service providers operate more collaborative, automated, sustainable, profitable, and customer-centric supply chains. Hundreds of customers, including global brands such as Coca-Cola HBC, Carrefour, Renault Group, Schneider Electric, Total, Faurecia, Saint-Gobain, and Eckes Granini, trust Shippeo to track more than 28 million shipments per year across 92 countries. Having already raised €110 million in funding, Shippeo grows on average by 80% year on year. Our team of Shippians comprises 28 different nationalities, speaking a total of 24 languages. 

Job Description

As a Carrier Onboarding Manager, you will be welcomed into a team of 14 members, each bringing unique international experiences and perspectives. Within this position, your main focus will be on:

  • Carriers Onboarding: Lead the end-to-end onboarding process for new carriers working with the 3PL and 4PL leaders, ensuring smooth integration into our platform. Be the main point of contact for Carriers during the onboarding phase, addressing their inquiries and providing necessary support.
  • Cross-Functional Collaboration: Your position will be pivotal within the organization, playing a central role. This will grant you the opportunity to collaborate with numerous teams both within the company and externally
  • Scaling: You will play a vital role in the advancement of our operation team by improving existing processes and creating innovative new ones

Your responsibilities will also include:

  • Convince decision-makers to implement the solution
  • Define tailored technical solutions with carriers
  • Lead, plan, design and monitor the delivery of technical integrations 
  • Work closely with the rest of the Operations team to execute all carrier onboarding-related activities
  • Maintain our Customer Relationship Management software and reporting tools up-to-date

Qualifications

🏆 You are our next Shippian if you:

  • Are in your Bachelor/Master from an Engineering or Business School
  • Are autonomous in your work
  • Are keen to learn or develop technical skills (API, EDI, SFTP)
  • Have the ability to work independently, proactively step up, and propose improvements
  • Have good oral and written communication skills
  • Have excellent organizational skills
  • Are Are fluent in English, French and/or Italian or German (any other European language is a +)
  • Are ambitious, a leader and ready to take responsibilities in a start-up ready to revolutionize the whole sector

Additional Information

Recruitment Process : 

  1. Preliminary call
  2. Technical interview and final interview

We are looking for talents who share our values:

  •  🚀 Ambition
  • 💙  Care
  • 🎯  Deliver
  • 🤝  Collaboration

Find out more about our values in Our Culture BookIf you identify with our values and enjoy working in a fast-paced and international environment, Shippeo is just the place for you! Would you like to discover more? Click here :

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