🚚 Founded in 2014, Shippeo is a French SaaS company of supply chain visibility. Shippeo has grown from 70 to 160 employees last year and is continuing to scale after an additional $30M fundraised in Jan.2021. 

Our Shippians have 27 different nationalities and speak 29 languages!

Internship starting in May 2021

As a Customer Success Manager Intern and under the responsibility of your tutor, you will be in charge of the quality of the solution for a portfolio of clients.

Your responsibilities will include:

• Support in the implementation and maintenance of Shippeo toward Customers

• Reporting and research activities

• Organization, coordination and follow-up on the actions taken with clients or Shippeo’s internal teams

• Specification of customer’s needs related to the platform and regular communication with Shippeo’s Product team in order to ensure the good progress of developments

• Regular attendance to Steering Committees with Customers to share deployment progress (on or off premises)

• You are doing you Bachelor or Master Degree, preferably studying Business Economics, Supply Chain, Logistics Management or a comparable program

• You are autonomous in your work and you can multitask

• You have good analysis skills and you can handle daily requests from clients

• You have good interpersonal skills

• You are rigorous, structured and concise

• You have good communication skills (written as well as spoken)

• You are fluent in French and English (a third European language is a +)

• You are ambitious, a leader and ready to take responsibilities in a start-up ready to revolutionize a whole sector

🏆 We have 4 values at Shippeo that are embodied by each Shippian 

1. Ambition -> Do not give up any challenge for Shippeo to become a global leader
2. Commitment -> To be demanding in order to achieve exceptional customer satisfaction
3. Team Spirit -> Foster teamwork with respect in a relaxed atmosphere
4. Simplicity ->  Stay simple in our behavior and solutions