It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.

Sr. Software Engineer, Fullstack

As a Senior Fullstack Engineer on the web team, you will play a lead role in creating the next generation of the Moveworks Agentic Assistant ecosystem. The ability to leverage ML and Generative AI intelligence for the fullstack makes it innovative and fun! Join us, and you'll find yourself in a unique playground, working on web applications that directly impact every Moveworks customer. In other words, we needed you here yesterday!

We're crafting an enterprise-focused GAI ecosystem. You'll shape diverse functionalities, cater to various user personas, and forge a solution that meets enterprise needs. Your role spans designing AI powered agent builder experiences and creating robust UI frameworks with scalable, reliable building blocks.

What you will do:

• Design and implement AI powered agent builder product features using cutting-edge technical approaches to deliver business value. 
• Expand the product's reach to more customers, domains, and global markets, ensuring high quality engineering implementation. 
• Architect and build out Moveworks web technology stacks such as authentication, event tracking, application platform, and design systems.
• Promote best practices and standards to build modular and scalable web apps and APIs between backend services.
• Work closely with the product, ML and engineering teams to augment user experience, find creative solutions to fill in gaps in technology, and increase customer adoption.
• Work at a startup pace in a small company with a high degree of ownership 

What you bring to the table:

• BS or higher degree in computer science or a related field, or equivalent relevant experience 
• 5+ years of professional development experience in building complex web applications
• Experience with major modern Web UI framework (e.g. ReactJS) and experience building UI at scale
• Strong product sense and a passion for building scalable web or conversational UI products
• Excellent cross-functional collaboration skills
• A constant thirst for learning and a willingness to get out of your comfort zone

Nice to Have

• Experience working with AI Agent products 

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. 

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance. 

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. 

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