It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.

ServiceNow is looking for a Technical Accounting Director who has a positive attitude, highly motivated to learn and grow within the organization with proven ability to thrive successfully in a fast-paced multi-task-oriented environment. In this critical role, you will collaborate closely with stakeholders throughout the Company ensuring the successful execution of key initiatives within the Finance organization. This is a high-profile position that will play a critical role in technical accounting and other reporting related matters. This role will report to the Sr. Director, SEC Reporting and Technical Accounting.

What you get to do in this role:

• Research and document the Company’s technical accounting issues; present and resolve the Company’s positions for critical accounting issues with external auditors
• Monitor, assess, and implement new accounting pronouncements applicable to the company and partner with stakeholders to analyze the impact
• Lead purchase accounting, valuation and integration of mergers and acquisitions
• Subject matter expert for certain technical accounting areas, such as investment accounting, goodwill and intangible asset impairment testing, accounting for share-based compensation programs, revenue accounting matters (payments to a customer, gross versus net) amongst other complex accounting areas
• Manage, coordinate, and lead a team in monthly, quarterly, and year-end accounting close activities
• Lead the development and provide growth opportunities to the existing technical accounting team
• Be a trusted business partner and advisor to various stakeholders within Accounting, Finance, Legal, Corporate Development and other cross-functional teams
• Take initiative for process improvements to scale and optimize the technical accounting process
• Design, implement, and maintain effective global accounting policies, processes, procedures, and internal controls
• Coordinate audit support with external auditors
• Take a leadership role in special projects and workflow process improvements
• Involvement in the SEC reporting process and help ensure the financial statements are in compliance with US GAAP
• Involvement in ESG-readiness procedures as it relates to CSRD and other regulatory requirements

To be successful in this role you have:

• 12+ years of total experience to include a minimum of 4~5 years of Big four public accounting experience
• BS/BA degree in Finance or Accounting and CPA is required
• Sr. Manager role in a Big four public accounting firm and/or Director, Technical Accounting at a public company
• A strong team player with a positive, service-oriented attitude
• Strong technical accounting background with a knowledge of US GAAP, SOX 404 and SEC reporting standards, as well as experience with technical research
• A proactive approach to problem identification and remediation solutions, the ability to communicate effectively, and build relationships across all levels of the organization
• Ability to work independently, complete work timely, and work well as a team member
• Strong organization and problem-solving skills
• Ability to be flexible and work analytically in a problem-solving environment
• Meticulous and superior attention to detail
• Experience with SAP
• Strong Excel knowledge

Not sure if you meet every qualification? We still encourage you to apply! We value inclusivity, welcoming candidates from diverse backgrounds, including non-traditional paths. Unique experiences enrich our team, and the willingness to dream big makes you an exceptional candidate!

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. 

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance. 

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. 

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