Do you have HEART? We are looking for individuals who can embrace our mission to purposely brighten and enrich the lives of those we serve with HEART; Hospitality, Excellence, Appreciation, Respect & Teamwork. This individual is responsible for fulfilling leasing and move in goals. They are also expected to maintain a positive image of the community with referral sources, residents, and employees. The Community Relations Director will lead the sales and marketing department at the community.

• Plan, develop, and implement resident lifestyle programming within the community as well as through outside trips and events.
• Monitor documentation system to ensure that all regulatory timeframe for review of assessments and service plans are met and that residents’ needs are met. Write and review residents’ program assessments/evaluations and care-plans with appropriate team members.
• Survey and interview residents to determine their past and present interests and talents, as well as their satisfaction with the community’s programs and activities.
• Recognize the individuality, diversity, and spirituality of all residents when planning activities and celebrating holiday functions.
• Develop relationships with residents to encourage their participation in activities that enhance their quality of and appreciation for life.
• Observe residents’ function and behavior and report significant changes or concern to appropriate staff.
• Perform work tasks in a manner that preserves each resident’s dignity, privacy, and confidentiality.
• Utilize outside community resources and independent contractors to enrich the variety of programs made available to residents.
• Develop and manage the annual department budget
• Document and maintain all records as required to effectively manage the department.
• Secure and maintain all department supplies and equipment.
• Develop and distribute the resident newsletter/calendar and other lifestyle programming communications on a regular and monthly basis conforming to Senior Lifestyle Standards.
• Coordinate outings and weekly transportation schedule with the transportation department.
• In consultation with the Executive Director, hire, train, discipline, and terminate departmental program employees in accordance with Senior Lifestyle Corporation Human Resources Policy.
• Coach and counsel department program employees in accordance with Senior Lifestyle human resources policies.
• Work cooperatively with all other departments in planning shared events.
• Coordinate volunteers, including their recruitment and training.
• Maintain an inviting, functional, and organized program area, including appropriate and seasonal decoration of display areas.
• Carry out all responsibilities to residents, families and coworkers in a friendly, courteous and professional manner.
• Participate in the Manager on Duty program.
• Attend all required training, in-service, and team members meetings.
• Ensure that all company uniform and grooming standards for the department are followed.
• Strive to maintain a safe working environment through the prevention of accidents, the preservation of equipment, and the achievement of safe working practices.
• Maintain a positive and professional demeanor toward residents, visitors, families, and co-workers.
• Adhere to all policies and procedures of Senior Lifestyle Corporation.
• Maintain knowledge of Alzheimer’s/dementia topics and continue knowledge of programming education.
• Perform other duties as assigned

• A Bachelor’s degree from a four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience
• National Certification Council for Activity Professionals and/or Certified Therapeutic Reaction Specialist
• Acceptable fluency in English in order to perform job duties and speak, read, write, and communicate with all others.
• Proficiency using Microsoft word, Excel, PowerPoint, and Outlook
• Strong organization and time management skills, as well as the ability to manage multiple projects.
• Willingness to work hard 

Senior Lifestyle offers a comprehensive benefits plan to eligible team members including health, dental, vision, retirement benefits, short-term disability, long-term disability, and paid time off. All Senior Lifestyle positions are eligible to use DailyPay, an application that allows you to access your earned but unpaid wages before your next payday. Senior Lifestyle requires that all employees provide proof of COVID-19 vaccination unless exempt due to medical, religious, or personal beliefs. Government requirements or exclusions may apply.