Community Relations Manager
- Full-time
- Community Name: Evergreen Retirement Community
Company Description
Do you have HEART? We are looking for individuals who can embrace our mission to purposely brighten and enrich the lives of those we serve with HEART; Hospitality, Excellence, Appreciation, Respect & Teamwork. In this role you will be responsible for leasing apartments and achieving move in goals while maintaining a positive image of the community with referral sources, residents, and staff personnel.
Job Description
- Meet all expectations of meaningful contacts, leases and occupancy.
- Respond and follow-up with all walk-ins, phone-ins, mail-ins timely and appropriately.
- Develop and maintain a good working relationship with residents, families and professional providers of care.
- Maintain a working knowledge of all software programs.
- Manage move-ins and move outs to achieve maximum revenue.
- Treat each inquiry with value.
- Create and implement a strong community outreach program.
- Media and Marketing Planning Implementation.
- Meet all expectations of occupancy and budget.
Qualifications
Level of Formal Education: Bachelor’s degree preferred
Years of Experience: Mid-level – 3+ years
Type of Experience: Previous sales/admission experience in senior living
Technical Competencies: Keep informed of all trends, developments, concepts and techniques in his/her field that affect product
Skills and Ability:
• Possess strong organizational skills.
• Ability to multi-task and meet deadlines.
Information Systems: Maintain a working knowledge of all software programs. Proficiency in CRM systems
Personal Attributes: Develop and maintain a good working relationship with residents, families and professional providers of care
Additional Information
Senior Lifestyle offers a comprehensive benefits plan to eligible team members including health, dental, vision, retirement benefits, short-term disability, long-term disability, and paid time off. All Senior Lifestyle positions are eligible to use DailyPay, an application that allows you to access your earned but unpaid wages before your next payday. Senior Lifestyle requires that all employees provide proof of COVID-19 vaccination unless exempt due to medical, religious, or personal beliefs. Government requirements or exclusions may apply.