Sandisk understands how people and businesses consume data and we relentlessly innovate to deliver solutions that enable today’s needs and tomorrow’s next big ideas. With a rich history of groundbreaking innovations in Flash and advanced memory technologies, our solutions have become the beating heart of the digital world we’re living in and that we have the power to shape.

Sandisk meets people and businesses at the intersection of their aspirations and the moment, enabling them to keep moving and pushing possibility forward. We do this through the balance of our powerhouse manufacturing capabilities and our industry-leading portfolio of products that are recognized globally for innovation, performance and quality.

Sandisk has two facilities recognized by the World Economic Forum as part of the Global Lighthouse Network for advanced 4IR innovations. These facilities were also recognized as Sustainability Lighthouses for breakthroughs in efficient operations. With our global reach, we ensure the global supply chain has access to the Flash memory it needs to keep our world moving forward.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Monitor and manage assigned customer accounts to ensure timely collection of outstanding invoices.
• Analyze aging reports and prioritize collection efforts based on risk and exposure.
• Contact customers via phone and email to follow up on overdue balances and resolve payment issues.
• Reconcile customer accounts and investigate discrepancies, short payments, and unapplied cash.
• Work closely and coordinate with internal and external functional teams/ department functions such as Sales operations, AR maintenance, Legal, RMA, IT, Buyer, Client support, etc.
• Maintain accurate collection notes and documentation in ERP or accounting systems.
• Reconcile accounts receivable against payment and against customers’ accounts payable records.
• Prepare and send customer statements/billings, invoices, etc.
• Provide collections input in Weekly Cash Forecast file in accordance with customer’s payment commitment or payment trend/behavior.
• Prepare and distribute regular AR aging and collection status reports to management.
• Negotiate payment plans when necessary while minimizing company risk exposure.
• Minimize bad debt risk and maximize accounts receivable collections.
• Support month-end close activities related to accounts receivable.
• Ensure compliance with company policies and internal controls.
• Recommend process improvements to enhance collection efficiency and reduce DSO (Days Sales Outstanding).
• Interface with business partners regarding process changes, upgrades, and enhancements
• Ensure targets, measurements and service levels are met.

REQUIRED:

• 2-3+ years of experience in Accounts Receivable, B2B Collections, or Credit & Collections.
• Strong and fluent Mandarin communication skills (written and verbal) with the ability to interact professionally and effectively with customers.
• Experience managing high-volume customer accounts in a fast-paced environment.
• Strong understanding of AR aging, DSO, CEI, and credit risk fundamentals.
• Strong analytical and problem-solving skills with attention to detail.
• Effective negotiation and conflict-resolution abilities.
• Ability to manage multiple accounts and prioritize under tight deadlines.
• Ability to collaborate cross-functionally with Sales, Finance, and Operations teams.
• High level of accountability, integrity, and professionalism.

PREFERRED:

• Bachelor’s degree in Finance, Accounting, Business Administration, or related field.
• Experience in manufacturing, distribution, or high-transaction B2B industries.
• Knowledge of credit risk assessment and financial statement analysis.
• Multilingual capability for regional or global account portfolios.

SKILLS:

• Proficiency in ERP systems (e.g., SAP, Oracle Cloud).
• Advanced Excel skills (pivot tables, VLOOKUP/XLOOKUP, data analysis, reporting).
• Experience working with AR dashboards, aging reports, and cash forecasting tools.
• Familiarity with SOX compliance and internal control procedures (if applicable).
• Self-motivated with the ability to effectively multi-task and work collaboratively in a fast-paced, team environment or even in a Work from home set up.
• Ability to identify alternative solutions to assigned issues and recommend courses of action.
• Ability to complete assigned work accurately and on time.
• Excellent written and oral communication, interpersonal and relational skills, with the ability to quickly develop relationships of trust and confidence with a variety of people and personalities, at all levels within an organization.

Sandisk thrives on the power and potential of diversity. As a global company, we believe the most effective way to embrace the diversity of our customers and communities is to mirror it from within. We believe the fusion of various perspectives results in the best outcomes for our employees, our company, our customers, and the world around us. We are committed to an inclusive environment where every individual can thrive through a sense of belonging, respect and contribution.

Sandisk is committed to offering opportunities to applicants with disabilities and ensuring all candidates can successfully navigate our careers website and our hiring process. Please contact us at [email protected] to advise us of your accommodation request. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.

NOTICE TO CANDIDATES: Sandisk has received reports of scams where a payment is requested on Sandisk’s behalf as a condition for receiving an offer of employment. Please be aware that Sandisk and its subsidiaries will never request payment as a condition for applying for a position or receiving an offer of employment. Should you encounter any such requests, please report it immediately to Sandisk Ethics Helpline or email [email protected].