Customer Care Internship

  • Intern
  • Functional Area (career page): Purchasing & Logistics
  • Working hours: Full-time
  • Legal Entity: Syntegon Technology (Thailand) Co., Ltd.

Company Description

Together with 6,300 colleagues worldwide, we are the strategic partner for the pharmaceutical and food industries in processing and packaging technology. With seamless processes, innovative technologies, and sustainable solutions, we help our customers achieve their goals. For example, we ensure that vaccines are safely filled and that tablets can fully release their active ingredients. Your favorite chocolate and snacks are also sustainably packaged with our help. Apply now and become part of our team!

Syntegon Technology (Thailand) Co., Ltd. located in Bangkok is the regional Service-HUB, approximately 50 colleagues (Sales, Technical Support and Field Service) are devoted to supporting our customers in SEA, South Korea, Pakistan and Australia / New Zealand.

We are expanding our Engineering team in Asia Pacific. The growing business and additional  responsibilities require an extended team of motivated and experienced internal sales colleagues. In this role, you will interact daily with colleagues from various countries.

Customer satisfaction is our key goal in our work.

Job Description

  • Interface for customers for NPS Survey
  • Co-operation with Customer Care Team and manufacturing on Claim process for spare parts.
  • Preparation, follow up of quotes, order handing for spare parts orders, modernization and field service offer process
  • Support for Team report and Work instruction

Qualifications

  • Studying on bachelor's degree of logistic and supply chain or Business Administration or related field.
  • Excellence in English communication

Additional Information

Company provide daily allowance of 500 THB per day.

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