US_Field Service Engineer

  • Full-time
  • Functional Area (career page): Field Service
  • Working hours: Full-time
  • Legal Entity: Syntegon Technology Services LLC

Company Description

We are ready to try something new. Are you?
Syntegon Technology is a leading global process and packaging technology provider. Around 5,800 colleagues in more than 15 countries work for the Syntegon Group on intelligent and sustainable technologies for the pharmaceutical and food industries.
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Job Description

The Machine Vision Specialist’s primary responsibility is creating, completing or optimizing vision system recipes for the inspection of pharmaceutical injectable medicines. In addition, perform installation, troubleshooting, preventive maintenance, modification, and particle sensor parameter setup. Support of other types of pharmaceutical packaging and inspection equipment within the I2P division may also be required.

Key Responsibilities:

Responsibilities include • Support Factory Acceptance Testing (FAT) with customers at Syntegon facilities in Japan, Germany or Denmark

• Perform machine installation and support customers with Site Acceptance Testing (SAT)

• Guide customers to provide proper samples in order to develop machine vision recipes and achieve defect detection targets with minimal false rejection of accepts.

• Train customer staff on the operation and maintenance of inspection, packaging and assembly machine

• Perform customer on-site preventive maintenance and troubleshooting of machine issue, both mechanical and electrical in nature

• Maintain regular communication with customers to ensure proper function and satisfaction of machines

• Teach vision training classes, both at office and at customer site

• Perform PC repairs and upgrades, both at office and at customer site

• Perform troubleshooting phone support on machine operational issues

• Generate service visit summaries and technical reports

Qualifications

Qualification Requirements • Minimum of one year of application experience using Vision Systems, Halcon or Cognex preferred.

• Bachelor’s of Science/Engineering Degree • Driver’s License

• Passport or ability to acquire a passport Physical Requirements

• Ability to lift items up to 30 pounds, maneuver equipment for placement and to bend down and work within lower areas of machine

• Over-time and occasional weekend work/travel Travel Requirements

• 50 – 75% overnight travel, largely in North America; and occasional international trave

Submit to safety, background and drug/alcohol testing as required by customers and wear personal protective equipment as necessary.

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Additional Information

The welfare of our employees’ matters to us. Therefore, Syntegon offers a generous and attractive benefits package that meets our employees’ needs.

Benefits:

  • 401(k) – attractive employer match
  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Life Insurance
  • Short- and Long-Term Disability Insurance – Employer paid

*Union varies

  • Identity Theft Insurance – Employer Paid
  • Education Assistance Program
  • Paid Time Off
  • Employee Assistance Program
  • Accident Insurance
  • Critical Illness Insurance
  • Hospital Indemnity Insurance

Syntegon Technology is a proud supporter of STEM (Science, Technology, Engineering & Mathematics) Initiatives

  • FIRST Robotics (For Inspiration and Recognition of Science and Technology)
  • AWIM (A World In Motion)

By choice, we are an Equal Opportunity Employer committed to a diverse workforce.
All your information will be kept confidential according to EEO guidelines

NOTE: All official Syntegon job postings can be found at www.syntegon.com.  Successful candidates asked to participate in the hiring process should expect to speak to the hiring team by telephone and in person at one of our Syntegon office locations (Decatur, Oldsmar, Raleigh, New Richmond, Minneapolis and Allendale) prior to the job offer.

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