Coordinated Entry System (CES) Regional Matcher

  • Full-time

Company Description

Background

Since 1976, St. Joseph Center has been meeting the needs of low-income and homeless individuals and families in Venice, Santa Monica, Mar Vista, and surrounding communities.  The Center is a 501(c)(3) nonprofit community organization that assists people without regard for religious affiliation or lack thereof through comprehensive case management and integrated social service programs.  The Center enjoys broad-based community support as well as a sponsored relationship with its founders, the Sisters of St. Joseph of Carondelet.  St. Joseph Center serves approximately 6,000 individuals annually.

Brief Description of Principal Activities

Multifaceted intervention, prevention, and education services are carried out at four sites on the Westside of Los Angeles.  St. Joseph Center’s integrated programs provide clients with concentrated and coordinated access to services according to the nature of their needs.

Job Description

Job Summary

The CES Matcher, drives the referral or “matching” process within the CES System, responsible for data management and tracking. The CES Matcher supports the mechanism by which an assessment is prioritized and referred to the appropriate housing intervention, with the utilization of Homeless Information Management System (HMIS) and the responsibility of data management and tracking. The CES Matchers are the link between the needs and prioritization level of persons experiencing homelessness and the housing and supportive services projects that are best suited for that individual. The CES Matchers perform a wide variety of functions to successfully execute the appropriate CES referral process which include but are not limited to: working in close contact with other local homeless service providers, the Department of Mental Health, and the Department of Health Services to ensure different housing pathway criteria is met. Matcher will track and manage the matching process both through HMIS and through internal CES tracking systems.

ESSENTIAL DUTIES & RESPONSIBILITIES

The Coordinated Entry System (CES) Regional Matcher’s key areas of responsibility include: 

Key Areas of Responsibility:

  • Matching centralized housing resources
  • Technology & Data Management
  • Subsidy & Housing Resource Comprehension
  • Funding Tracking & Processing requests

Essential Duties:

  • Manage existing CES database, utilize LAHSA tools and technology to maintain inventory of participants and housing resources for successful matches, create reports as directed, manage outcome tracking and assist in grant and contract reporting
  • Entering VI-SPDATs into database may be asked of Matcher on an as needed basis
  • Interpret data, analyze results using statistical techniques and provide ongoing reports for internal and external entities
  • Work with CES providers to ensure high data quality of reports
  • Conduct trainings on data entry, Homeless Management Information System (HMIS), and survey tools, including the VI-SPDAT
  • Participate regularly in local and countywide CES and Matcher meetings with an emphasis on leading veteran coordination efforts and management of the By Name List
  • Participate in SPA 5 CES development and growth. Participating in regional coordination meetings and case conferencing meetings to capture participant’s housing status and progress towards permanent housing
  • Foster effective communication and partnerships with permanent supportive housing providers to support the CES referral process
  • Track & process CES Funding requests both internally and externally

Other duties and responsibilities may be assigned. The duties and responsibilities listed are designed to provide typical examples of the work performed; not all duties and responsibilities assigned are included here, nor is it expected that all similar positions will be assigned every duty and responsibility.

Qualifications

Knowledge, Skills & Abilities:

  • Must be highly motivated and a self-starter.  Must have the ability to communicate with and relate to a diverse group of people including clients, community, and other staff.  Must have excellent administrative and organizational skills
  • Strong time management, data analysis skills, great attention to detail, and the ability to multitask
  • The ability to make decisions independently and in collaboration with staff across your region and external partners
  • Demonstrated ability to manage detailed reports, pay close attention to detail, and work under deadlines by multi-tasking and appropriately prioritizing while maintaining flexibility
  • Must have excellent communication skills, including the ability to clearly present data to a variety of audiences
  • A bilingual background is a plus

Experience:

  • Experience with HMIS and the VI-SPDAT/CES Assessment Packet preferred

Education:

  • Bachelor degree or higher from an accredited college or university in social work, social sciences, public administration, public health, or a related field.

Direct Reports:

  • This position has no direct supervisory responsibilities.

Computer Skills:

  • Computer literacy required.  Must be proficient in Internet research, database programs and be willing to learn other applications. Experience with Homeless Management Information Systems highly desirable.
  • High proficiency in MS Office Suite (Word, Excel, PowerPoint, Outlook) and widely supported internet browsers.

Certificates, Licenses and Registrations:

  • Valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions.
  • Valid automobile liability insurance.

Additional Information

Status: Full time/Non-Exempt

Salary: DOE

Employment with St. Joseph Center is contingent on completion of satisfactory background check.

For consideration, please submit cover letter and resume. St. Joseph Center is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, national origin, disability, or status as a protected veteran. All applicants for employment are invited to voluntarily self-identify their gender, race, ethnicity, and veteran status, by completing the EEO Information. Providing your EEO Information is voluntary and refusal to self-identify will not subject applicants to any adverse treatment. Similarly, applicants who do self-identify will not be subject to any adverse treatment based on the information they provide.

St. Joseph center invites you to review the current "EEO is The Law" poster as part of the application process. A link to the current poster is located here.

 https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf