Team Lead International Claims (m/f/d)

  • Full-time
  • Department: Customer Service
  • Legal Entity: SXT Dienstleistungen GmbH & Co. KG

Company Description

 

    Job Description

    We are looking for an experienced Team Lead (m/f/d) for our international Claims Management team in Berlin. In this strategic leadership role, you will take responsibility for a team of 10+ employees and drive the further development of our claims processes at an international level.

    If you are ready to take the next step in your leadership career and make a lasting impact in an international environment, apply now!

    YOUR ROLE AT SIXT

    • You lead and motivate a team of 10+ employees, ensuring high service and quality standards
    • You develop and implement the technical vision, defining standards and best practices
    • You shape mid- and long-term strategies aligned with company objectives
    • You drive day-to-day operations, achieving ambitious targets and optimizing processes for efficiency and customer focus
    • You collaborate closely with business units and other teams to build strong partnerships
    • You champion change initiatives, tackle challenges with confidence, and lead by example to foster trust and accountability

    YOUR SKILLS MATTER

    • Leadership You have first experience in a leadership role or a strong ambition to become a leader
    • Communication You are fluent in English and bring strong interpersonal and leadership skills with a positive can-do mindset
    • Technical Skills You are proficient in MS Office, particularly Excel
    • Execution: You work in a structured, hands-on manner and take a proactive approach
    • Problem-Solving You demonstrate strong analytical skills and a creative approach to developing people and processes
    • Advantage You bring additional language skills and/or experience in international claims management or the insurance industry

    WHAT WE OFFER

    • Extra benefits Enjoy discounts on SIXT rent, share, ride and SIXT+, attractive vehicle leasing offers, and exclusive deals with partners for travel, tech, fashion and more
    • Mobility boost We support you with a monthly mobility allowance of €20 per month for even more freedom
    • Future security We contribute to your retirement plan and support you with capital-forming benefits to ensure you are well covered
    • Flexibility Enjoy 30 days of vacation and a hybrid working model with flexible hours
    • Giving back Take one day each year to volunteer at a charitable organization dedicated to supporting children

    Additional Information

    About us:

    We are a globally leading mobility service provider with a revenue of €4.00 billion and around 9,000 employees worldwide. Our mobility platform ONE combines our products SIXT rent (car rental), SIXT share (car sharing), SIXT ride (taxi, ride, and chauffeur services), and SIXT+ (car subscription), giving our customers access to our fleet of 350,000 vehicles, the services of 4,000 cooperation partners, and around 5 million drivers worldwide. Together with our franchise partners, we are present in more than 110 countries at 2,000 rental stations. At SIXT, top-tier customer experience and outstanding customer service are our highest priorities. We believe in true entrepreneurship and long-term stability and align our corporate strategy with foresight. Get started with us and apply now!

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