We are SGS – the world's leading testing, inspection and certification company. We are recognized as the global benchmark for sustainability, quality and integrity. Our 99,600 employees operate a network of 2,600 offices and laboratories, working together to enable a better, safer and more interconnected world. 

We are seeking an experienced Operations Manager to oversee QA/QC and TPI service contracts, ensuring efficient operations, compliance, and high-quality service delivery.

• Lead and manage day-to-day operations of QA/QC & TPI contracts
• Ensure compliance with HSE standards and company policies
• Plan and coordinate logistics, resources, and operational activities
• Monitor performance, drive efficiency, and manage departmental P&L
• Develop and implement operational strategies, procedures, and quality controls
• Coordinate with clients, internal teams, and external stakeholders
• Manage budgets, procurement, and reporting processes
• Lead, mentor, and develop team members
• Support client relations, quotations, and issue resolution

• Bachelor’s or Diploma in Business Administration, Operations Management, or related field
• Minimum 8 years of experience in operations management or similar role
• Strong knowledge of operations, supply chain, and quality control processes
• Proven experience in budget and resource management
• Excellent leadership, communication, and problem-solving skills
• Ability to work in a fast-paced environment and manage multiple priorities
• Knowledge of HSE regulations and compliance requirements
• Proficiency in operations management tools/software