SGS is the world’s leading Testing, Inspection and Certification company. We operate a network of over 2,500 laboratories and business facilities across 115 countries, supported by a team of over 100,000 dedicated professionals. With more than 145 years of service excellence, we combine the precision and accuracy that define Swiss companies to help organizations achieve the highest standards of quality, compliance and sustainability.

Our brand promise – “when you need to be sure” – underscores our commitment to trust, integrity and reliability, enabling businesses to thrive with confidence. We proudly deliver our expert services through the SGS name and a portfolio of trusted specialized brands, including Applied Technical Services, Brightsight, Bluesign and Nutrasource.

This is a fixed-term contract for 12 months.

The Senior Sitecore Web Editor is highly comfortable working within complex and multilingual CMS environments, can quickly learn and adapt to a bespoke Sitecore implementation to support and evolve our sgs.com website. Working within established governance and delivery frameworks, this role is ideal for someone who is confident supporting major content updates and critical announcements publication, ongoing optimisation and cleanup initiatives, and advises stakeholders on best‑practice page layout and UX, ensuring high‑quality execution from preview through to live. The role reports to the Global Director of Digital & Brand and works closely with project management, content operations, and technical teams.

Key Responsibilities

Content Management & Sitecore Expertise

• Maintain content within a complex, multilingual, enterprise level Sitecore CMS, ensuring accuracy, consistency, and quality across pages and components.
• Rapidly understand and work within a bespoke Sitecore setup, including templates, components, workflows, and governance rules.
• Advise on best practice page layout and content structure, informed by UX principles and platform constraints.
• Prepare content in preview environments, validate changes, and confidently push updates live following established processes.

Major Content Updates & Deployments

• Support significant content updates and migrations, including:
  • Mapping old content to new structures
  • Preparing and validating updated content prior to launch
  • Mapping and validating redirects and URL changes
• Follow and support a clear, controlled process for critical announcements, working closely with the core web and communications teams.
• Provide UAT and post deployment support, including checks, fixes, and follow up actions to ensure content is performing as expected.

Stakeholder & Governance Support

• Work closely with a wide range of stakeholders, including marketers, content owners, and central web teams, translating requirements into effective Sitecore implementations.
• Act as a calm, reliable point of contact during high pressure or time sensitive updates.
• Help document and reinforce content governance and best practice standards.

Optimisation, Clean Up & Continuous Improvement

• Support content optimisation initiatives, including improving structure, clarity, usability, and consistency.
• Help drive content cleanup efforts, reducing duplication, outdated content, and unnecessary complexity.
• Contribute to ongoing improvements in ways of working, processes, and documentation.

Enablement, Training & Support

• Provide hands on support, coaching, and training to help teams work confidently and correctly within Sitecore and established governance.
• Create or maintain supporting documentation, checklists, and guidelines where needed.

Skills & Experience

Essential

• Proven experience managing content in complex CMS platforms, ideally Sitecore XM.
• Strong understanding of UX principles and how they influence content structure and page layout.
• Experience supporting large scale content updates, migrations, or restructures.
• Practical knowledge of redirection, content validation, and go live processes.
• Confident working with multiple stakeholders in a global or matrixed organisation.
• Highly organised, detail oriented, and comfortable working to defined processes.
• English speaker

Desirable

• Experience supporting enterprise websites with multiple regions, languages, or user groups.
• Familiarity with governance models for global web platforms.
• Experience training or enabling non‑technical marketers to use CMS tools effectively.

Personal Attributes

• Fast learner with the ability to quickly understand complex systems and constraints.
• Calm and dependable, particularly during critical or high visibility updates.
• Collaborative, service-oriented mindset with a focus on quality and continuous improvement.
• Comfortable balancing hands-on execution with advisory and enablement responsibilities.

Why SGS?

• Join a globally recognized and stable company, a leader in the Testing, Inspection, and Certification (TIC) industry.
• Enjoy a flexible schedule and a hybrid work model.
• Access continuous learning opportunities through SGS University and Campus.
• Collaborate in a multinational environment with colleagues from various continents.