We are SGS – the world’s leading testing, inspection and certification company. We are recognized as the global benchmark for quality and integrity. Our 93,000 employees operate a network of 2,600 offices and laboratories, working together to enable a better, safer and more interconnected world.

Specific Responsibilities

§ At all times, compliy with SGS Code of Integrity and Professional Conduct.

§ Analyze engineering documentation, technical drawings and schematics, and translate them into structured, topic‑based service content.

§ Create, update and revise service procedures, troubleshooting steps, safety information and component descriptions following internal documentation standards.

§ Work within the ST4 Schema environment to assemble topic‑based content into complete service manuals (no prior ST4 experience required; full training will be provided).

§ Ensure that all work follows SGS quality assurance procedures and client‑specific formatting and terminology guidelines.

§ Collaborate with engineers, project managers and other writers to clarify technical details and ensure accuracy.

§ Manage revisions, update logs and version control in accordance with project requirements.

§ Complete all assigned tasks and training within required deadlines.

§ Remains familiar with SGS quality assurance procedures.

§ Complies to all SGS QHSE and HR policies and procedures.

Profile

§ Bachelor’s degree (technical writing, Engineering, or Applied science preferred or equivalent experience).

§ Minimum 1–2 years of experience as a Technical Writer (experience with service/maintenance manuals is a strong advantage).

§ Ability to read and interpret technical drawings, wiring diagrams and refrigeration or electromechanical schematics (mandatory).

§ Experience with topic‑based or modular documentation (DITA, ST4, or similar) is an asset but not required.

§ Strong commitment to quality, accuracy and operational excellence.

Required Skills

Excellent English writing skills; strong clarity, structure and technical precision.

§ Strong analytical and technical comprehension abilities.

§ Proficiency in Microsoft Word (intermediate, including tables and structured formatting).

§ Basic proficiency in Microsoft Excel.

§ High level of integrity and responsibility.

§ Strong organization and efficiency in handling multiple documentation tasks.