SGS is the world's leading Testing, Inspection and Certification company. We operate a network of over 2,700 laboratories and business facilities across 119 countries, supported by a team of 99,250 dedicated professionals. With over 145 years of service excellence, we combine the precision and accuracy that define Swiss companies to help organizations achieve the highest standards of quality, safety and compliance.

Our brand promise, when you need to be sure, underscores our commitment to reliability, integrity and trust — enabling businesses to thrive with confidence. We proudly deliver our expert services through the SGS name and trusted specialized brands, including Brightsight, Bluesign, Maine Pointe and Nutrasource.

SGS is publicly traded on the SIX Swiss Exchange under the ticker symbol SGSN (ISIN CH0002497458, Reuters SGSN.S, Bloomberg SGSN:SW).

Please note - This is a REMOTE opportunity that is based on and servicing clients on the East Coast and Central time zone. Candidates can be located in these time zones. 

Occasional travel is required for the role.

We are looking for an Inside Sales Manager to join our EHS Sales team! The Inside Sales Manager is a dual-impact leadership role that balances high-level team orchestration with direct, high-value revenue generation. You will lead, mentor, and scale an inside sales team by establishing rigorous KPIs and enforcing disciplined sales activity standards through expert CRM governance. Central to this role is the management of the EHS lead lifecycle, where you will serve as the primary gatekeeper ensuring all incoming leads are assigned and contacted within a strict 24-hour window to maximize conversion potential. You are responsible for the strategic alignment of the Conventional, Industrial Hygiene, and Built Environment business lines, pivoting team focus dynamically to achieve combined annual revenue targets and fill specific laboratory capacity gaps.

Beyond team oversight, you will personally drive growth by managing a portfolio of approximately 100 high-value bids annually, taking the lead on all strategic opportunities exceeding $50,000. By leveraging market intelligence tools like GovSpend, you will cultivate long-term partnerships with SLED (State, Local, and government, municipal) procurement officers and decision-makers to secure recurring revenue streams. You will also serve as a key strategic partner to Regional Sales Managers, providing high-level collaboration on complex bids valued at over $1M. Ultimately, this position bridges the gap between sales and execution, ensuring a seamless handoff to operations while fostering a high-performance culture rooted in technical excellence and professional integrity.

Primary "Coach" functions (60% of time):

• Team Leadership: Lead, mentor, and coach the inside sales team to consistently meet and exceed individual and collective revenue targets.
• Performance Accountability: Establish and enforce clear KPIs, daily activity standards, and outreach volumes to ensure a high-performance sales culture.
• Rapid Lead Management: Act as the primary gatekeeper for EHS leads, ensuring 100% are assigned and contacted within a strict 24-hour window.
• High-Value Bid Management: Directly oversee the qualification and pursuit of approximately 100 high-value bids annually, specifically those valued over $50,000.
• Strategic Growth: Drive revenue within the State, Local, and Government & Municipal  sectors by identifying and converting opportunities via tools like GovSpend.
• CRM Excellence: Utilize CRM dashboards to monitor pipeline health, identify bottlenecks, and ensure meticulous documentation and follow-up discipline.
• Cross-Functional Collaboration: Partner with regional Sales Managers on complex bids exceeding $1M and lead internal kick-offs for seamless handoffs to Operations.
• Relationship Development: Cultivate long-term partnerships with government procurement officers, contracting specialists, and key agency decision-makers.
• Process Optimization: Analyze bid outcomes and lead response data to refine sales strategies, improve win rates, and identify new revenue channels.
• Professional Representation: Serve as a subject matter expert on SGS capabilities, maintaining strict compliance with government procurement rules and industry standards.

Primary "Player" functions (40% of time):

• Becomes knowledgeable of SGS services offerings
• Communicates SGS features, benefits, and services to customers using excellent verbal and written communication skills
• Serves as a resource to provide the most current technical information and guidance on test methods, laboratory requirements, and regulations
• Generate quotes and proposals that are accurate, and branded according to SGS standards
• Liaises between our customers, outside sales, and the Client Services team
• Upon winning quote, communicates project specifics to Client Service and Sales team
• Bid follow up to determine the outcome
• Lead generation through bid notification service
• Assesses client needs against capabilities of SGS
• Distributes qualified leads to the Client Service and Sales team
• Provides proposal and opportunity intelligence to the Business Development Manager and Operations Manager
• Represents SGS professionally and ethically in the marketplace
• Continually develops personal selling skills, acquires industry knowledge, broadens expertise in environmental service offerings, and applies them
• Represent SGS at industry conferences and meetings
• Complies with SGS Code of Integrity and Professional Conduct at all times

• Bachelor’s degree in a relevant field; Chemistry, Biology, Environmental science (Required)
• 5+ years in technical sales, project management, or customer service experience (Required)
• 2 years' experience in the Environmental Industry (Preferred)
• Excellent oral and written communications skills to build strong customer relationships as well as work effectively and collaborate internally
• Complex Bid Management: Skill in overseeing high-value opportunities ($50K - $1M+), including pricing strategy and technical scope alignment.
• Able to lead and motivate a team towards a business strategy
• Strong leadership, self-initiative, resource utilization
• Solid critical thinking skills to anticipate and solve problems in a systematic manner
• Advanced English language skills
• Advanced reasoning and mathematical skills
• Ability to effectively present information in one-on-one and small group situations to customers or employees of the organization
• Advanced computer skills
• Ability to manage and coordinate multiple projects in a fast pace, highly professional environment

This position pays $100,000 - $110,000 (dependent on experience) and is eligible for commission. This is not an overtime eligible position.

In addition, your compensation package includes the following benefits:

• Participation in the Company’s benefit programs coincident or following the first of the month in which you are hired.
• Immediate eligibility to participate in the Company’s 401K Retirement Plan
• Paid vacation 
  • Four (4) floating holidays annually
  • Seven (7) company observed holidays paid
  • Sick time accrual

SGS is an Equal Opportunity Employer, and as such we recruit, hire, train, and promote persons in all job classifications without regard to race, color, religion, sex, national origin, disability, age, marital status, sexual orientation, gender identity or expression, genetics, status as a protected veteran, or any other characteristics protected by law.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed above are representative of the knowledge, skills, and/or abilities required.

This job description should not be construed as an exhaustive statement of duties, responsibilities or requirements, but a general description of the job. Nothing contained herein restricts the company’s rights to assign or reassign duties and responsibilities to this job at any time.

If you are applying for a position within the United States and you have difficulty completing the on-line employment application because of a disability, please call 201-508-3149 for assistance and leave a message. You will receive a call back.  Please note, this phone number is not for general employment information, but is only for individuals who are experiencing difficulty applying for a position due to a disability.