Coordinator - BA

  • Full-time

Company Description

SGS is the world’s leading inspection, verification, testing and certification company. SGS is recognized as the global benchmark for quality and integrity. SGS operates a network of over 2,000 offices and laboratories around the world.

Job Description

  • Fulfill tasks assigned by Digital Project Manager                 
  • Coordinate and execute activities related to sales processes within the company’s digital platforms (e.g., Salesforce CRM or other internal tools).                    
  • Monitor system workflows to ensure timely updates, data accuracy, and compliance with internal guidelines.
  • Serve as a liaison between the digitalization team and Sales, Technical, Operations, and other relevant teams to address system-related issues or requests.   
  • Support the implementation of new digital tools and processes, including user testing and feedback collection. 
  • Prepare reports, track progress of digital initiatives, and identify bottlenecks or areas for improvement.            
  • Provide basic training and guidance to users on system features and process updates              

Handle additional assignments related to digitalization projects as directed by the Line Manager.

Qualifications

  • College diploma or Bachelor’s degree with a good understanding of digital tools, workflows, and data management.

  • Ability to work well under pressure; proficient in MS Office.

  • Well-organized, attentive, positive, and adaptable to various situations.

  • Strong interpersonal skills; experience in coordination or project support is a plus.

  • Able to work independently and collaboratively with excellent communication skills and a fast learner.

  • Skilled in process analysis and recommending improvements.

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