We are SGS – the world’s leading testing, inspection and certification company. We are recognized as the global benchmark for sustainability, quality and integrity. Our 98,000 employees operate a network of 2,650 offices and laboratories, working together to enable a better, safer and more interconnected world.

SGS are seeking a Level 3 System Administrator to support the IT infrastructure team om Naas and Galway.
Reporting to the IT Manager, you will provide technical assistance to our SGS employees, call centres and contracts while always striving to improve the overall experience.

The ideal candidate will have experience deploying / maintaining modern highly available infrastructures, and preferably also have DevOps exposure.

• Build and deploy Windows server 2016/2019 VM’s
• Develop, document and implement upgrades and ongoing management of Microsoft Dynamics 365 On Prem and SharePoint 2016 On Prem solutions.
• Escalation point for our Level 1 and Level 2 Support to resolve IT System tickets to maintain our SLA’s.
• Configure, deploy and troubleshoot in house web applications
• Work with SGS global teams to provision new projects using Azure
• Assist multiple development teams with design and implementation of cloud solutions
• Assist with implementing automated build and deployment systems using TFS or Azure Dev Ops
• Work with and learn about the latest technology involved in building highly available, serverless Azure services using best cloud practice
• Collaborate with the team on delivery of comprehensive infrastructure solutions
• Analysing system logs and identifying potential issues with our IT Systems.

Other Responsibilities:

• Work with global SGS IT team to manage Active Directory
• Conduct periodic system maintenance including updating/patching
• Develop, document and maintain installation, provisioning, security and configuration procedures
• Analysing impact of operating systems updates, patches, and configuration changes.
• Investigate and troubleshoot hardware, software, and networking issues and failures.
• Manage the deployments of software releases across multiple environments
• Ensure full compliance with the Company’s Code of Integrity & Professional Conduct, and at all times adopt behaviour in accordance with SGS Equality & Diversity policy
• At all times adopt a safe and professional behaviour by exercising due regard for the health and safety of yourself, colleagues and members of the public, in line with the Company’s policies and procedures

• 5 + years relevant experience.
• Third Level qualification in in Computer Science, Computer Engineering or equivalent.
• Ability to work with a range of people, from developers to business users
• Excellent communication skills are essential.
• Occasional out of hours support for upgrades and deployment work.
• Fluency in oral and written English.
• Excellent problem-solving skills.

• ​​​​​Integrity
• Strong analytical ability and associated problem solving
• Excellent communication skills both verbal & written
• Good time management & attention to detail
• Results and performance driven
• Compliance with SGS policies and procedures
• Compliance with SGS and client  policies and procedures

​​​​​Along with an attractive compensation and benefits package including bonus, healthcare, pension and enhanced annual leave, We offer:

• A friendly, supportive, approachable working environment with a down-to-earth culture
• Continuous learning with the chance to expand and enrich your career with our dedicated training team
• Career development opportunities across SGS

SGS is an equal opportunities employer.

• We offer a Hybrid working schedule
• You may be required to travel to alternative company offices for business or technical reasons. (occasionally)
• Weekend, or out of hours work is required occasionally and/or in the case of emergencies