We are SGS – the world’s leading testing, inspection and certification company. We are recognized as the global benchmark for quality and integrity. Our 93,000 employees operate a network of 2,600 offices and laboratories, working together to enable a better, safer and more interconnected world.

Reporting Line

• Global LIMS DQM Manager
• Administratively to IT Shared Services Director

Primary Responsibilities    

• Setup and maintenance on SGS LIMS solutions which benefit and support the Digital Laboratory Program.
• Communicate with global and regional technical staff to help drive LIMS solutions supporting the Digital Laboratory Program.
• Ensure the full setup of LIMS global template within the Digital Laboratory Program strategy, from cradle to grave, facilitating the full implementation.

Specific Responsibilities   

• Comply with SGS Code of Integrity and Professional Conduct at all times.
• Responsible to define, produce and maintain the global LIMS templates to be used in the deployment
• Contribute to define the governance rules on the LIMS test method structure and any master data such as regulation limits, pricing (and all related group), QC Masks, etc.
• Drive and maintain the standardization of master data in LIMS, including associated guidelines, following the specific business rules
• Test system for validating the global master data structure in LIMS according to business requirements
• Contribute to define and maintain the UAT plan and associated testing scripts based on the busines scenarios (URS) and functional specifications (FRS)
• Execute functional testing on major releases
• Ensure appropriate quality and global processes are being followed for LIMS setup related activities
• Responsible for the initial configuration of LIMS related product during the pilot phase.

• Collaborate with the business and GPO business process owners to design the new test method when a new structure is required

• Execute the system functional testing

• Maintain documentation about the LIMS setup for core and integration specifications (BOSS Interfaces, Security & Roles, Global Naming conventions, Global Reports)
• Collaborate with the LIMS delivery team in the definition of the Functional Requirements Specifications, if there is no acceptable solution within the available LIMS dynamicity
• Collaborate with LIMS support to facilitate LIMS related issues resolution.

• College Graduate preferably related to Chemistry or Information Technology
• Minimum 5 years of relevant experience on LIMS
• Knowledge of the Laboratory Information Management System (LIMS) process
• Fluency in English, other language(s) an additional benefit

• Ability to apply judgment and adhere to SGS ethics, standards and integrity.
• Knowledge and expertise in LIMS process
  - Understand end-to-end lab process from client confirming order to report giving to clients and invoicing
  - Understand how analytical tests and associated instrumentation are performed
  - Understand the lab quality control principle – the real test quality control in order to control our risk, not just satisfy ISO auditor
  - Understand the testing report logic
• Excellent communication skills: verbal and written.
• Logical and problem-solving skills.
• Flexibility to travel.
• Good experience with SGS culture is a plus in order to effectively cooperate with business colleagues.
• Team player
• Good analytical skills
  - Know how to break down issues
  - Find alternative solutions by using existing parameters
  - Compare pros and cons of alternative solutions
  - Find root cause
  - Synthesize issues for fast resolution
• Good communication and personal skills; be able to effectively get across messages and ideas to audience like IT Developers, Lab experts, business users, business managers.