Senior Consultant, Learning & Development
- Full-time
Company Description
Connecting your potential with possibility at SEEK
At SEEK, we work with heart. Our purpose is to help people live more fulfilling and productive working lives and help organisations succeed. We make a positive impact on a truly global scale and our world-class technology solutions connect more people to relevant employment and education opportunities. The work we do impacts people’s lives when it matters.
We value and celebrate the diversity of our employees who rise to the challenge to contribute to the success of our organisation. It’s a fast-paced and supportive environment where everyone is passionate about our common purpose and where our people can create enriching and exciting careers. Our future potential is your opportunity.
‘Our SEEK’
At SEEK our biggest asset is our people, and we are proud of our community of valued, talented and diverse individuals who really know their stuff. Our culture statement, Our SEEK, is all about what makes SEEK unique and a little bit different. Our SEEK clearly outlines the Principles and the Behaviours of our best people, which include:
- Passion: we are passionate about SEEK, our purpose, our customers and our community
- Team: we care about each other and collaborate to achieve together
- Delivery: we execute with excellence and achieve great results
- Future: we think and act for the long term
Job Description
The Role
As a Senior Consultant, L&D at SEEK reporting to the Head of L&D APAC, you'll be part of a fast-paced and supportive environment where you can make a real difference. You'll design and deliver immersive and multi-faceted programs to drive capability uplift and equip SEEKers face into complex challenges, helping them grow as the business grows. This role is an individual contributor and will be based in Kuala Lumpur, Malaysia but will support across APAC.
Key Responsibilities
- Champion SEEK’s learning culture, strategy, framework and roadmap to address current and future workforce skill requirements.
- Partner with key stakeholders to deeply understand current and future learning needs that will help the business achieve its strategic priorities.
- Apply instructional design techniques to create relevant and contemporary programs that meet the needs of our diverse learning community, demonstrating a strong appreciation for cross-cultural and country nuances to drive the achievement of learning outcomes.
- Design and deliver scalable, immersive and multi-faceted learning solutions that consider the full learner experience and journey.
- Maintain a facilitation practice at SEEK, continuously bringing best practice thinking to improve the toolsets, skillsets and mindsets of SEEK’s facilitator bench.
- Guide and partner with L&D Coordinators to continually refresh and upkeep the L&D team’s knowledge resources.
- Partner with the Talent & Leadership team to co-design and co-deliver learning modules for the leader population – providing advice on content structure, format, delivery methods, etc. Facilitate leadership programs as necessary.
- Work with the team’s data analyst to identify, measure and track key learning metrics and benefits realisation.
- Support other members of the broader Talent & Capability team, contributing to and/or co-delivering on other initiatives where required.
The Team
- The Talent and Capability function is responsible for talent, leadership development, enterprise-wide learning and employee insights.
- The L&D team operates across APAC and consists of 2 Senior Consultants, 3 Consultants, and 2 L&D Coordinators.
- This role will deliver outcomes primarily for the L&D team, as well as collaborate on joint deliverables across the broader Talent & Capability function.
Qualifications
- Bachelor’s degree (in a relevant subject such as Psychology, Business etc.) and/or equivalent level of experience.
- >8 years’ experience in learning design and delivery.
- Strong knowledge of adult learning principles and instructional design strategies and techniques.
- Extensive facilitation experience in various delivery environments (in-person, virtual and hybrid) and across all levels of an organisation.
- Certification and/or experience with Gallup CliftonStrengths® and coaching preferred, but not essential.
- A stakeholder- and business-centric mindset, with the ability to work across teams and cultures to address diverse needs in APAC.
- Strong communication skills with the ability to influence stakeholders.
- Must be fluent in English.