Retail Store Manager

  • Full-time

Company Description

Full-Time, On Site

Salary: $70,000 DOE

Job Description

The company is a specialty store offering a wide range of toys, stationery, accessories, and cute character products. We're looking for a motivated, hands-on Store Manager to lead our team at our Los Cerritos Center location and deliver an outstanding customer experience.

Key Responsibilities:

  • Oversee daily store operations, including opening/closing procedures, cash handling, and inventory management
  • Recruit, train, schedule, and develop a team of sales associates
  • Drive sales performance and meet or exceed monthly/quarterly targets
  • Ensure exceptional customer service standards are consistently met
  • Manage inventory, visual displays, and store presentation
  • Monitor and control operating costs, shrink, and loss prevention
  • Analyze sales reports and KPIs to identify opportunities for improvement
  • Ensure compliance with company policies, safety regulations, and California labor laws
  • Handle customer escalations and resolve issues professionally

Qualifications

  • [2-4] years of retail management experience (or similar leadership role)
  • Proven ability to lead, motivate, and develop a team
  • Strong communication, organizational, and problem-solving skills
  • Comfortable with POS systems, inventory software, and basic reporting tools
  • Flexible availability, including evenings, weekends, and holidays as needed; mall hours may vary seasonally
  • High school diploma required; [Bachelor's degree preferred/a plus]
  • Reliable transportation to the Cerritos area

Additional Information

All your information will be kept confidential according to EEO guidelines.

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