Salary: $85k-120k DOE & Location

The On-Site Network Operator is responsible for daily network monitoring, operations, and incident handling at assigned sites. This role ensures stable network infrastructure by managing network equipment, circuits, troubleshooting incidents, handling service requests, and preparing operational reports.

• Monitor and operate on-site network infrastructure

• Manage network equipment and circuit operations

• Handle customer service requests (CSR)

• Perform incident response and troubleshooting

• Resolve network issues and service disruptions

• Prepare operational and incident reports

• Collaborate with senior operators and cross-functional teams

Experience: Less than 10 years of experience

(Senior operator already on-site)

Required Skills:

• Cisco network equipment operation

• Extreme Networks wireless equipment operation

• Firewall operation: Fortigate and Palo Alto

General Requirements

• Authorized to work in the United States

• Able to work on-site full time

• Strong troubleshooting and incident response skills

• Effective communication and documentation skills