At Rituals, we don’t just sell products — we offer meaningful experiences. Experiences that thrive in a trusted environment. As our first senior leader in Loss Prevention, you will define the strategic direction for safeguarding our retail operations worldwide. You will build a vision from the ground up — one that balances risk with opportunity, and security with the human touch that defines our brand.

You will be responsible for shaping and executing a global strategy that protects our people, assets, and brand reputation — while enabling our growth. Your influence will be felt across every part of our retail experience. You will report directly to senior leadership and collaborate cross-functionally with Retail, HR, IT, Legal, and Supply Chain to embed a risk-aware culture throughout the organization. You will also build and lead a small international team, empowering them to operate as strategic business partners in a fast-paced, values-driven environment.

Responsibilities: 

• Define and implement a comprehensive Loss Prevention & Retail Risk strategy aligned with Rituals’ global ambitions that support safe and smooth store operations across our owned retail markets. 
• Translate business risk into clear, scalable frameworks that drive proactive prevention and sustainable compliance. 
• Perform risk assessments and establish our tolerance for risk. 
• Serve as a trusted advisor to senior leadership, offering clear insights and recommendations through regular risk reporting.
• Conduct Risk & Fraud audits to ensure compliance procedures are followed across the omnichannel retail organization.  
• Collaborate and engage with internal stakeholders to ensure that Risk & Fraud procedures are understood and integrated into daily operations. 
• Design and deliver impactful training and awareness programs, ensuring risk management is fully embedded in our retail culture.
• Prepare risk & fraud management reports for top-level management and advise on risk mitigation measurements and implementation of adequate compliance programs. 
• Source, manage, and update our risk management software programs. 
• Attract, coach and grow a high-performing team, creating a centre of excellence for Loss Prevention within Rituals.

• At least 10 years of experience in Loss & Prevent or Risk Management in a managerial role  
• In-depth understanding of regulations relevant to Retail industry 
• A relevant retail background
• Excellent pro active and problem-solving skills and attention to detail 
• Capability to thrive in a complex, entrepreneurial organization 
• Strong interpersonal and communication skills 
• Strong analytical skills  
• Excellent communication skills with the ability to influence others effectively and build bridges 
• Fluently English 

Interested? Grow with us and please apply via the website!

The next steps are:

• Our recruiter will contact you within 10 working days
• An introductory meeting with a team member and the hiring manager follows
• A second interview
• In the event of a positive outcome, you will receive a proposal with the terms of employment

Any questions? Let Peter, our recruiter, know via [email protected]