Rituals is a globally recognized brand offering a luxurious range of home and body cosmetics. Committed to enhancing everyday routines into meaningful rituals, we strive to create an enriching experience for our customers. As part of our Business Technology team, we are seeking a skilled Project and Product Manager specializing in the "indirect procure to pay process".

This is an exciting time to join the Business Technology department at Rituals– rapid growth means we need to transform our technology landscape to achieve our future vision of being an iconic well-being brand. You will be at the forefront - driving impactful change and transformation within the business. If you are looking for a role that delivers high impact – then this is the one for you!

You are all about
We are looking for a skilled Business Analyst to join our dynamic team. In this role, you will be responsible for analysing business requirements, defining solutions, and ensuring the seamless implementation of HR technology, mostly focused on Workday and specifically Workday integrations. You will work closely with both business and technical teams to ensure that our HR systems are aligned with Rituals' objectives, while continuously identifying opportunities for process and integration improvements and optimizations. Your ability to translate business needs into clear, actionable insights will be key to driving successful outcomes.

You will be involved throughout the entire project lifecycle, from gathering business requirements and documenting them, to supporting the testing and implementation phases. Creative problem-solving, excellent communication, and a keen attention to detail are essential for success in this role. As we continuously evolve, you will help ensure that we maintain a clear vision and focus on delivering solutions that make a difference for the business.

Responsibilities 

• Requirements Gathering: Work with stakeholders (HR, IT, Payroll) to document detailed HR tech requirements, focusing on Workday and integrations.
• Process Optimization: Analyze and improve business processes for efficiency and integration compatibility.
• Solution Design: Collaborate with technical teams and vendors to create actionable functional specs, solving complex issues with clarity.
• Stakeholder Communication: Serve as the main contact for integration-related topics, ensuring clear communication and expert advice.
• Testing Support: Oversee unit and user acceptance testing to meet business needs and quality standards.
• Problem Resolution: Address and prevent workflow disruptions.
• Integration Monitoring: Monitor the performance of ±30 (payroll) outbound Workday integrations, identifying areas of improvements.
• Data-Driven Insights: Develop and utilize Workday reports to validate integration output.
• Expert Consultation: Leverage insights and guidance from our AMS partner on specialized topics to ensure alignment with industry best practices and expert solutions.

Project Support

• Documentation: Maintain clear project records in Jira and Confluence.
• Risk Management: Proactively identify risks or issues that could affect project outcomes, helping to mitigate them early in the process.
• Collaboration: Align business and tech teams on requirements, progress, and timelines.
• Subproject Leadership: Lead subprojects, ensuring efficient planning, resource allocation, and issue resolution.

You are energetic, humble, with a sense of humor. You have excellent problem solving, documentation and communication skills. You can adapt to the fast-paced way of working at Rituals. You want to explore new tooling and domains, and you have project management skills and a positive “we’ll figure it out’ attitude. You get energy from working closely with colleagues with different perspectives to achieve shared goals.
Moreover, you have:

• You have 2 years of experience with HR applications, preferable implementation or design optimization with Workday.
• Experience with Workday integration tooling is a big plus.
• You have a bachelor's degree in a relevant field (e.g., HR, Business, Project Management).
• You have demonstrated excellent communication skills to bridge the gap between business requirements and technological solutions.
• You are data-driven with excellent analytical skills.

Grow with us and please apply via the website! The next steps are:

1. Apply via our website (make sure you tell us why you apply)
2. Our recruiter will contact you within 10 working days.
3. A first interview follows.
4. You do an online assessment.
5. You have the second interview at our Central Head Office in Amsterdam.
6. In the event of a positive outcome, you will receive a proposal with the terms of employment.

Any questions? Our recruiter is happy to speak to you via renee.havenaar@rituals.com. Please note that applications via e-mail are not taken into consideration.