Luxury is Maslina’s standard, authenticity its core value, and people its beating heart. With a mindful team spirit, we promise to leave a legacy for future generations driven by humbleness and respect for guests, people, the local culture, and the environment.

• Welcoming guests with warmth and professionalism, ensuring a memorable first impression.
• Providing information about resort services and handling guest inquiries and special requests.
• Coordinating with all departments to ensure smooth service delivery and guest satisfaction.
• Managing reservations (SPA, restaurants, transportation) and assisting with general hotel services.
• Handling guest complaints with care and resolving issues promptly.
  Maintaining a clean, organized, and presentable reception and lobby area.
• Answering and directing phone calls, managing mail, and performing basic administrative tasks.
• Keeping accurate records and supporting day-to-day reception operations as needed.