About Redcare Pharmacy:

As Europe’s No.1 e-pharmacy, Redcare Pharmacy is powered by passionate teams and cutting-edge innovation. We strive to create a healthy, collaborative work environment where every employee feels valued and inspired to contribute to our vision: “Until every human has their health.” If you’re seeking a career that offers purpose and aligns with your values, join us and start your #Redcareer today.

About the Role:

Join our dynamic team as an ERP Support Specialist (m/f/d) and become part of an international, fast-paced, and growth-oriented environment. You will manage and support complex ERP systems like AX 2009 and D365, contributing to the optimization of pharmaceutical and business processes. This role offers you the unique opportunity to collaborate with cross-functional teams from diverse backgrounds, tackle exciting challenges, and build a career with significant growth potential in a leading global organization. We are committed to supporting your success through ongoing training and mentorship, ensuring you have all the tools to excel in your role.

About your tasks:

• Provide first and second-level support for ERP systems, resolving issues and ensuring smooth operations.
• Manage support tickets in tools like Jira and document workflows in Confluence.
• Analyze and optimize ERP-related processes, focusing on pharmaceuticals and other key areas of the business.
• Perform functional testing of ERP systems to ensure enhancements and updates meet business requirements.
• Collaborate with internal teams to implement system improvements and troubleshoot issues in AX 2009 and D365 environments.
• Actively participate in team discussions, ensuring alignment and smooth communication across departments.

About you:

• Bachelor's Degree in IT, Economics, Business Administration, or a related field.
• 1-3 years of proven experience in ERP support or consulting.
• Knowledge of ERP systems, with expertise in AX 2009 or D365, will be considered an asset.
• Familiarity with Jira and Confluence.
• Strong team player with a collaborative mindset and ability to work effectively in cross-functional teams.
• Fluent in English and German.

About your benefits: 

In order to provide you with the best possible support for your individual needs - whether it‘s living a healthy life, having enough time for your family, or developing your skills - we offer a wide range of different, site-specific benefits:

• Sports: Stay healthy. Profit from a membership (M) package at Urban Sports Club, so that you can take advantage of a huge variety of sport offers.
• Mental Health: Get quick and professional help from psychologists of Likeminded if you feel overwhelmed in private or professional life. Anonymous and free of charge. 
• Work from Home: If your job does not require you to be present in the office, we can arrange the place you work from individually - even for up to 20 days a year anywhere in the EU.
• Personal development: Grow! We support and encourage your individual development through various in- and external trainings.
• Kindergarten Grant: We offer our employees who pay for childcare in kindergarten 100,00 € (total) per month.
• Employee discount: You get a 10 % employee discount on all over the counter, beauty and personal care products in our online store & 20 % discount on nu3.
• And many more ;)